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Service bulletin B620317

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10146598
Published by NHTSA2018-11-05
Manufacturer's numberB620317
Manufacturer's date2017-03-01
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

"?SERVICE ACTION: INSTRUMENT CLUSTER DISPLAY IN KM/H . When the instrument cluster's digital speedometer has been set to display metric speed and distance values, there is no display of the miles per hour. US regulations specify that even with the instruments set to display metric values, a ""Miles per hour"" display must also be present for immediate visual reference. To confirm language settings use the iDrive controller: Menu, Vehicle Settings, Language/Units, then - Distance - Dig (digital) Speedometer Instrument Cluster (KOMBI) software error."

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
BMW 1 SERIES M2011 to 2013
BMW 525D XDRIVE2014
BMW 640I2012, 2013, 2014, 2015, 2016, 2017
BMW 650I2012, 2013, 2014, 2015, 2016, 2017
BMW 740I2012, 2013, 2014, 2015
BMW 740I US2011 (the catalog's model; the bulletin names a series or trim of it)
BMW 740LD2015
BMW 740LI2011, 2012, 2013, 2014, 2015
BMW 750I2009, 2010, 2011, 2012, 2013, 2014, 2015
BMW 750LI2009, 2010, 2011, 2012, 2013, 2014, 2015
BMW 760LI2010, 2011, 2012
BMW 760LI2014, 2015
BMW ACTIVE HYBRID 32015
BMW ACTIVE HYBRID 52013
BMW ACTIVE HYBRID 72012
BMW ACTIVE HYBRID 72014
BMW ACTIVEHYBRID 72011
BMW F800 R2013
BMW F800 R2015, 2016
BMW M62013, 2014, 2015, 2016, 2017
BMW R 1200 GS2013
BMW R 1200 GS ADVENTURE2011 (the catalog's model; the bulletin names a series or trim of it)
BMW R 1200 GS ADVENTURE2017 (the catalog's model; the bulletin names a series or trim of it)
BMW R NINE T2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V0650002014-02-19. STRUCTURE:MOTORCYCLE:KICKSTAND/CENTER STAND; ELECTRICAL SYSTEM
20140452014-02-18. Electrical

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B5108192024-02-01. Service bulletin. The basic conditions for initializing the power windows are not met.
B6105242024-02-01. Service bulletin. The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 â“ âHU-H: Resetâ will be stored in the HU-H3.
B6113052024-02-01. Service bulletin. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.
B6534232023-12-06. Service bulletin. Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.
B6313232023-12-06. Service bulletin. The carpet welcome light(s) turns on either after a delay, or does not function at all.
B6128232023-12-06. Service bulletin. A thumping sound is heard when the window reaches the closing end stop.
B6515232023-06-26. Service bulletin. After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.
B8408222023-05-01. Service bulletin. The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
B6309172023-05-01. Service bulletin. Exterior rear lights do not work.
M6501222022-12-12. Service bulletin. The Sirius(r) Satellite Radio is inoperative.