Service bulletin ZH1-Toyota POL17

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10146511
Published by NHTSA	2018-11-05
Manufacturer's number	ZH1-Toyota POL17
Manufacturer's date	2017-11-09
NHTSA component	POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

NHTSA's summary

Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the vehicle may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions between approximately 25-50 mph.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline, Automatic transmission, Torque converter

Vehicles listed
TOYOTA PRIUS V	2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
T-SB-0087-16	2017-08-14. Service bulletin. TSB: Some 2014 - 2016 model year Prius V vehicles may exhibit a MIL "ON" condition with Diagnostic Trouble Code (DTC) P2610 (ECM/PCM Engine Off Timer Performance) present. The Engine Control Module (ECM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure below to address this condition.
T-SB-0041-15	2017-08-14. Service bulletin. TSB: Some 2010 - 2013 model year Prius and 2012 - 2013 model year Prius V vehicles may exhibit a MIL "ON" condition with Diagnostic Trouble Code(s) (DTCs) P0A0F (Engine Failed to Start), caused by Purge VSV/PCV line separation from the throttle body housing. One or more of the following DTCs may also set: * P3190 (Poor Engine Power) * P3191 (Engine Does NOT Start) * P0171 (System Too Lean [Bank One]) Replace the Purge VSV (Vacuum Switching Valve Assembly) and reprogram the Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) with the latest calibration to address this condition.
T-SB-0041-15	2017-08-14. Service bulletin. TSB: Some 2010 - 2013 model year Prius and 2012 - 2013 model year Prius V vehicles may exhibit a MIL "ON" condition with Diagnostic Trouble Code(s) (DTCs) P0A0F (Engine Failed to Start), caused by Purge VSV/PCV line separation from the throttle body housing. One or more of the following DTCs may also set: * P3190 (Poor Engine Power) * P3191 (Engine Does NOT Start) * P0171 (System Too Lean [Bank One]) Replace the Purge VSV (Vacuum Switching Valve Assembly) and reprogram the Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) with the latest calibration to address this condition.
T-SB-0006-11 Rev	2017-08-01. Service bulletin. TSB: World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Here are some important tips when working with ATF-WS in Toyota vehicles requiring it's use.