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Service bulletin SPJ33143

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10146100
Published by NHTSA2018-10-29
Manufacturer's numberSPJ33143
Manufacturer's date2017-11-03
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

This is a Service Product Journal: Windows 7: Unable to open Wiring diagrams Windows 10: VIDA will crash when trying to open wiring diagram Final Solution: The only solution that we are aware of is to uninstall Adobe SVG viewer. Instructions below: Windows7/Windows 10: 1. Close VIDA. 2. Go into the Control Panel 3. Go into Program and Features - Uninstall program 4. Locate "Adobe SVG viewer" and uninstall it 5. Ignore any error message that might occur due to compability issues. 6. Start VIDA and try again.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
VOLVO S902018
VOLVO V902017, 2018
VOLVO V90CC2017, 2018
VOLVO XC602018
VOLVO XC902016, 2017, 2018
VOLVO XC90H2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V2730002021-04-21. ELECTRICAL SYSTEM:SOFTWARE
18V8000002018-11-13. ELECTRICAL SYSTEM:SOFTWARE
20161972016-05-04. Electrical

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
34295.9.02026-04-07. Service bulletin. This is a Technical Journal: Text plus 2 attachments 1 PDF and 1 PNG - High Voltage Battery repairs. Always repair the battery according to the methods in VIDA. This TJ is a guide to the kinds of repairs that can be done instead of a complete HV battery replacement.
 Parts, methods, and tools are now available to repair almost all faults within the High Voltage Battery.
367572026-02-05. Service bulletin. This is a Technical Journal: Text plus TJI 528994 - Charge Lid Hard to open/close. begin with replacing the actuator in the lock mechanism
369162025-08-18. Service bulletin. This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
357552025-07-09. Service bulletin. This is a Technical Journal: BEV and LR-PHEV SW Update for High Voltage Battery Balancer. The Balancer software must be upgraded to version OTG_192-411899-H00-029 or higher
357552025-07-09. Service bulletin. This is a Technical Journal: BEV and LR-PHEV SW Update for High Voltage Battery Balancer. The Balancer software must be upgraded to version OTG_192-411899-H00-029 or higher
369612025-04-09. Service bulletin. This is a Technical Journal: Improved 12V battery test in VIDA. Service:
 Don“t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.
TJ 342952025-04-09. Service bulletin. This is a Technical Journal: High Voltage Battery repairs. Always repair the battery according to the methods in VIDA.
367572024-10-30. Service bulletin. This is a Technical Journal: Charge Lid Hard to open/close. begin with replacing the actuator in the lock mechanism
TJ36961.2.1-2024-08-072024-09-19. Other. This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
TJ27536.21.1-2024-08-072024-09-19. Other. Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service