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Service bulletin L-TT-250-18

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10145761
Published by NHTSA2018-10-15
Manufacturer's numberL-TT-250-18
Manufacturer's date2018-09-27
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
LEXUS ES3502015 to 2019
LEXUS GS 200T2016 to 2017
LEXUS GS 3502015 to 2019
LEXUS GS F2016 to 2019
LEXUS GS HYBRID2015 to 2018
LEXUS GS3002018 to 2019
LEXUS GS450H2015
LEXUS IS 2502015 to 2017
LEXUS IS 250C2015
LEXUS IS 3002015 to 2019
LEXUS IS 3502015 to 2019
LEXUS IS 350C2015
LEXUS IS200T2016 to 2017
LEXUS LS2016
LEXUS LS HYBRID2018 to 2019
LEXUS LS4602015 to 2017
LEXUS LS600H2015 to 2016
LEXUS LX5702016 to 2019
LEXUS NX HYBRID2015 to 2019
LEXUS NX200T2015 to 2017
LEXUS NX3002018 to 2019
LEXUS RC 200T2015 to 2017
LEXUS RC 3002016 to 2019
LEXUS RC 3502016 to 2019
LEXUS RC F2015 to 2019
LEXUS RX HYBRID2016 to 2019
LEXUS RX3502017 to 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
KLG_19LE05-TI-Up2020-09-14. Service bulletin. TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
KLG_19LE05-TI-Up2020-09-14. Service bulletin. TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
L-SB-0028-202020-09-14. Service bulletin. TSB: Some 2006 ? 2020 model year Lexus hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery cooling fan or intake filter. This condition could reduce the efficiency of the HV battery cooling system.
KLG - Dealer Pac2020-03-30. Service bulletin. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated
19LE05 - Dealer2020-03-30. Service bulletin. The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated
KLG_Dealer Packa2020-01-27. Service bulletin. Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
19LE05_Dealer Pa2019-12-16. Service bulletin. Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).
KLG_Dealer Packa2019-10-15. Service bulletin. Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
KLG_Dealer Packa2019-10-15. Service bulletin. Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
KLG_Dealer Email2019-10-15. Service bulletin. Dealer Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.