Service bulletin ABOM10042018901
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10145433 |
| Published by NHTSA | 2018-10-15 |
| Manufacturer's number | ABOM10042018901 |
| Manufacturer's date | 2018-10-04 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
Dealer message - Today, American Honda is announcing several product updates a?ecting certain 2018 Honda Clarity Plug-In Hybrid (PHEV) models. There may be multiple combinations of these campaigns per VIN. To clearly identify each vehicle's needs, be sure to do an iN VIN status inquiry for units in dealer inventory and during customer visits. Also, to help ensure customer satisfaction and reduce inconvenience, make sure all parts and software are available when customers arrive. PROBLEM Climate Control: In certain operating conditions, a software issue with the climate control unit and PCM software may lead to incorrect operation of the coolant 3-way valve, causing DTC P26A3 (electric water valve malfunction) to set. Electric Valve Timing Control (EVTC): In certain operating conditions, an issue with the PCM software may lead to incorrect operation of the EVTC, causing DTC P100C (electric VTC motor signal circuit malfunction) and/or P0010 (variable valve timing control [VTC] malfunction) to set. Driver Information Interface: In certain EV mode driving conditions, a software issue with the driver information interface may lead to the HV range reading unusually high (more than 1,000 miles remaining). Warranty information CD placed in the vehicle did not list the correct warranty coverage for the state of Oregon. This may cause customer confusion regarding coverage.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
Trouble codes named
P0010, P100C, P26A3
| HONDA CLARITY ELECTRIC | 2018 (the catalog's model; the bulletin names a series or trim of it) |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 18V921000 | 2018-12-20. ELECTRICAL SYSTEM:SOFTWARE; HYBRID PROPULSION SYSTEM |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| A18-090 | 2023-11-29. Service bulletin. Service Bulletin - There is a software problem in the PCM, which may cause the MIL to come on with DTC P26A3 (electric water valve malfunction), DTC P100C (electric VTC motor speed signal circuit malfunction) and/or P0010 (variable valve timing control [VTC] malfunction). There are up to three updates that must be performed on applicable vehicles. |
|---|---|
| ONL6CK09212022 | 2022-09-27. Service bulletin. Owner's Notification Letter - Product Update - Our records indicate that a Product Update has not been completed on this vehicle (Vehicle Identification Number XXXXXXXXXXXXXXXXX). The software that monitors the temperature in the fuel cell tank may not be up to date. This may cause the vehicle to incorrectly display a hydrogen system warning on the instrument panel and store a system malfunction. |
| ONL6PH09152022 | 2022-09-22. Service bulletin. Owner's Notification Letter - Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle (Vehicle Identification Number [VIN NUMBER]). On Clarity Plug-in Hybrid vehicles, there is a software error in the miles per gallon calculation, which affects the HV range display and causes it to read unusually high. |
| A22090A | 2022-09-22. Service bulletin. Dealer Message - In the event you experience a sub tank wire harness rodent damage on the 2017–2020 Clarity FCV, after repairing / replacing the wire harness, wrap the areas shown below with RODENT DETERRENT TAPE, P/N 4019-2317. |
| A21-008 | 2021-02-18. Service bulletin. Service Bulletin - The Hybrid System Failure message comes on the MID, and DTC P1D8D (Generator Motor Inverter Short) is stored. |
| A19-054_version3 | 2020-04-16. Service bulletin. Service Bulletin - The fuel cell (FC) system uses an electric water pump to circulate insulating fluid and remove excess heat from the fuel cell stack. During manufacturing, the water pump's magnetic surface was not treated for corrosion resistance. Over time, the corrosion may prevent the water pump's motor from starting, which will prevent the vehicle from starting. If this happens while driving, the vehicle can only be driven for a short distance at greatly reduced power. |
| A19-006 | 2020-04-16. Service bulletin. Service Bulletin - Water improperly discharged inside the fuel cell (FC) stack mixes with hydrogen and oxygen, generating hydrogen peroxide. The hydrogen peroxide/water combination concentrates in one area, accelerating the deterioration of the electrolyte membrane in the fuel cell. This deterioration can reduce fuel cell output. |
| A18-090 | 2019-10-29. Service bulletin. Service Bulletin - There is a software problem in the PCM, which may cause the MIL to come on with DTC P26A3 (electric water valve malfunction), DTC P100C (electric VTC motor speed signal circuit malfunction) and/or P0010 (variable valve timing control [VTC] malfunction). |
| APOC06272019 | 2019-07-04. Service bulletin. Dealer Message - On October 4, 2018, American Honda announced several Product Update Campaigns for certain 2018 Honda Clarity Plug-In Hybrid (PHEV) models. Replacement CPU Assembly Auto AC Kits and Warranty CD's were available at the time of bulletin launch. |
| A19-054_version2 | 2019-06-19. Service bulletin. Service Bulletin - The fuel cell (FC) system uses an electric water pump to circulate insulating fluid and remove excess heat from the fuel cell stack. During manufacturing, the water pump's magnetic surface was not treated for corrosion resistance. Over time, the corrosion may prevent the water pump's motor from starting, which will prevent the vehicle from starting. If this happens while driving, the vehicle can only be driven for a short distance at greatly reduced power. |