Service bulletin L-SB-0006-18_Rev
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10143935 |
| Published by NHTSA | 2018-08-20 |
| Manufacturer's number | L-SB-0006-18_Rev |
| Manufacturer's date | 2018-07-19 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
TSB: REVISION NOTICE July 19, 2018 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year RC350 vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0035-15. ? The entire bulletin has been updated. Service Bulletin No. L-SB-0035-15 is obsolete and any printed versions should be discarded. Some 2015 ? 2017 model year Lexus vehicles equipped with navigation (version older than V1##8940) may exhibit one or more of the following conditions: ? Unable to download Destination Assist ? Software update date does not display ? ?Calculating? message displays on the map screen without displaying street name and remaining distance ? Unable to guide a route on the Home screen ? Black display screen ? Bluetooth® disconnects intermittently. Some 2015 ? 2016 model year Lexus vehicles equipped with navigation (version older than V1##8910) may exhibit one or more of the following conditions: ? Inoperative Voice Recognition ? Same XM channel icon is used for different channels ? Loss of traffic information intermittently when using Lexus Enform ? Traffic incident mark ?!? on the map screen but no information on the traffic incident screen ? iPod® scroll is stopped changing by tune knob ? Inoperative Home button ? Reset occurs while making a turn off the highlighted route ? After correction of text in Quick Message15, the corrected text displays in Quick Message13 ? Navigation system reboots intermittently ? Navigation system reboots after receiving errant weather data ? Some screens with clock information display ?12:00? as ?0:00? S
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| LEXUS CT HYBRID | 2015 to 2017 |
|---|---|
| LEXUS GS 200T | 2016 to 2017 |
| LEXUS GS 350 | 2015 to 2016 |
| LEXUS GS HYBRID | 2015 |
| LEXUS IS 250 | 2015 to 2016 |
| LEXUS IS 300 | 2015 to 2017 |
| LEXUS IS 350 | 2015 to 2016 |
| LEXUS NX | 2015, 2016 |
| LEXUS RC 200T | 2015 to 2017 |
| LEXUS RC 300 | 2016 to 2017 |
| LEXUS RC 350 | 2015 to 2017 |
| LEXUS RC F | 2015 to 2017 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
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| LSB003015 | 2021-12-20. Service bulletin. XM Actvation Confirmation during PDS |
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| KLG_19LE05-TI-Up | 2020-09-14. Service bulletin. TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE |
| KLG_19LE05-TI-Up | 2020-09-14. Service bulletin. TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE |
| KLG - Dealer Pac | 2020-03-30. Service bulletin. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated |
| 19LE05 - Dealer | 2020-03-30. Service bulletin. The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated |
| 19LE05_Dealer Pa | 2019-12-16. Service bulletin. Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05). |
| KLG_Dealer Packa | 2019-10-15. Service bulletin. Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. |
| KLG_Dealer Packa | 2019-10-15. Service bulletin. Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. |