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Service bulletin 44290 02

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10143743
Published by NHTSA2018-08-20
Manufacturer's number44290 02
Manufacturer's date2018-06-19
NHTSA componentSTRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT; VISIBILITY:GLASS, SIDE/REAR

NHTSA's summary

44290-02 - Customer Satisfaction Program. Certain vehicles, equipped with the advanced security package (RPO Y61), may have a condition in which they were built with tempered glass in the rear doors instead of laminated glass. The laminated glass will help absorb impact without shattering. Inspect the rear glass and, if necessary, replace the glass in the rear doors. (This revision included updating the labor time.)

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Glass, wipers and mirrors

Vehicles listed
CADILLAC CTS-V2016 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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10-08-110-001L2025-02-11. Service bulletin. This service bulletin provides information on proper use of floor mats.
21-NA-0432024-12-10. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
23-NA-2192024-11-05. Service bulletin. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
PI0754G2024-08-17. Service bulletin. This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
PI0281K2024-02-14. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
16NA0052024-02-12. Service bulletin. Seatback Stuck in Full Forward Position
PIT5099G2023-12-26. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
99-08-51-001F2023-07-14. Service bulletin. This service bulletin provides information on Paintless Dent Repair Process.