Service bulletin FCFM2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

We have good news to report. Forester Carpet Floor Mats are now in production with a new supplier, and we will be shipping product starting next Monday, June 3. Mats will be shipped to every dealer, based on vehicles subject to the recall and based on vehicles sold without mats plus vehicles in dealer inventory. Dealers do not have to order these mats. We fully expect that production and our shipments will be sufficient to cover all of the dealer requirements by mid June. After the dealer needs are met, we will resume shipping Foresters from the ports with mats. Customer notification letters for the recalled units will be mailed early the week of June 3. At that time we will also provide the recall bulletin and claim procedures. Dealers will need to contact their customers who were delivered a car without mats to arrange for installation of the new mats once they have mats in inventory. We ask that dealers prioritize mats for vehicles which have already been sold to customers. We thank you very much for your patience and understanding during this unusual situation.

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Listing a model year does not mean every vehicle of it is concerned: the document says which.

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

• Bulletins for another vehicle
• Report an error on this page
• Report an error by email