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Service bulletin 12-127-11R

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10141538
Published by NHTSA2018-06-18
Manufacturer's number12-127-11R
Manufacturer's date2013-05-22
NHTSA componentSTRUCTURE; EQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

If you encounter a customer complaint of a white residue build up on the rear door partition glass or interior molding, it may be crystallized salt. Normally, the condition will occur during the winter months in states that use salt or similar mineral based anti-icing agents on their streets and highways. Under certain conditions, exterior water that enters the molding, and would normally drain away, may be drawn up into the interior of the partition glass molding where it will evaporate and leave trace mineral deposits behind. An additional seal rib was added to the inside lip of the molding to prevent any exterior water from moving to the inside of the molding.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Equipment and accessories

Vehicles listed
SUBARU LEGACY2010
SUBARU OUTBACK2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20130632013-02-25. Accessories
13V0610002013-02-25. EQUIPMENT; ELECTRICAL SYSTEM
20124442012-12-27. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
13-108-252025-09-02. Service bulletin. This bulletin provides information on paint codes for vehicles in the 2026 line up.
01-168-09R2023-09-05. Service bulletin. The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
12-249-23R2023-08-02. Service bulletin. This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
WQE41a2023-05-08. Service bulletin. Optional Genuine Subaru Puddle Lights
WQE412023-05-08. Service bulletin. Preliminary Inspection and Repair Procedure for Puddle Light Campaign WQE-41
TechTIPS2023-05-08. Service bulletin. Subaru Service and Technical Support Line Newsletter
18172132023-05-08. Service bulletin. Service Manual Corrections
1515913R2023-05-08. Service bulletin. Tire Rubbing Sound from Right Front
15159132023-05-08. Service bulletin. Tire Rubbing Sound from Right Front
168011R2023-05-08. Service bulletin. Inspection Procedure for AT Oil Temperature Warning Lamp Flashing