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Service bulletin PS564

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10141384
Published by NHTSA2018-06-18
Manufacturer's numberPS564
Manufacturer's date2018-05-22
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT

NHTSA's summary

PITSTOP - CLOCK CONCERNS ON UVO eSERVICES (UVO 3.0) - This Pitstop contains information regarding possible concerns with the clock on UVO eServices (UVO 3.0) head units installed on 2017-2018MY vehicles.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
KIA CADENZA2017, 2018
KIA FORTE2017, 2018
KIA NIRO2017, 2018
KIA OPTIMA2017, 2018
KIA OPTIMA HYBRID2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
KIA RIO2018
KIA SEDONA2017, 2018
KIA SORENTO2017, 2018
KIA SOUL2017, 2018
KIA SPORTAGE2017, 2018
KIA STINGER2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20243452024-06-14. Electrical
23V7240002023-10-26. POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL); ELECTRICAL SYSTEM:SOFTWARE
23V2180002023-03-29. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
20216802021-11-05. Electrical
21V7250002021-09-17. EXTERIOR LIGHTING:TURN SIGNAL; ELECTRICAL SYSTEM:SOFTWARE
20211232021-03-08. Electrical
19V1090002019-02-19. ELECTRICAL SYSTEM:WIRING
20185982018-10-30. Electrical
18V7540002018-10-25. ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
20185372018-09-28. Electrical

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SC330_OWNR_3012026-09-30. Service campaign. VOLUNTARY SERVICE CAMPAIGN: OWNER RENOTIFICATION (SC330 Flight 301) - This document is the owner renotification advising that Kia is conducting a Voluntary Service Campaign to replace the multi-function switch knob with improved parts on certain 2016-2018 MY Sorento vehicles.
TSB_CLI049_R22026-09-02. Service bulletin. TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima Hybrid (TF HEV, JF HEV/PHEV), 2015MY~ Soul EV (PS EV), 2017MY~ Niro (DE HEV/PHEV/EV), 2022MY~ EV6 (CV), 2021MY~ Sorento (MQ4 HEV/PHEV), 2023MY~ Sportage (NQ5 HEV/PHEV), and 2023MY~ Niro (SG2 EV/HEV/PHEV) vehicles.
WTY031_TSB_R22026-06-18. Warranty extension. TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: MULTIFUNCTION SWITCH REPAIR (WTY031) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the ‘Multifunction Switch Warranty Extension Program’ (WTY031) to repair the multifunction switch knob on 2016-2018MY Sorento (UMa) vehicles, produced at Kia Georgia from October 27, 2014 through March 7, 2018, which may exhibit an intermittent headlamp flickering. The vehicle’s warranty for this issue will be extended from 5 years/60,000 miles to 15 years/150,000 miles, whichever comes first, starting from the date the vehicle was first put into service.
TSB_ELE4172026-05-01. Service bulletin. TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process is similar across all supported platforms; however, in‑vehicle installation procedures vary by head unit type.
PI2107_OWNR_5012026-05-01. Other. PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2107 Flight 501) - This document is the owner renotification advising that Kia is conducting an important Product Improvement Campaign to perform a software update on 2017-2019 MY Kia Soul vehicles equipped with 2.0-liter Nu GDI engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit (“ECU”).
SC340_OWNR_NQ5_1052026-04-01. Emissions. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC340 FLIGHT 105) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) for certain 2017-2022 MY Sportage vehicles equipped with 2.4L Gas Direct Injection (GDI) engines to ensure compliance with emissions regulations.
SC340_OWNR_JF&JFA_1042026-04-01. Emissions. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC340 FLIGHT 104 ) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) for certain 2016-2020 MY Optima vehicles equipped with 2.4L Gas Direct Injection (GDI) engines to ensure compliance with emissions regulations.
PI2106_OWNR_5012026-04-01. Other. PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2106 FLIGHT 501) - This document is the owner renotification advising that Kia is conducting a Product Improvement Campaign to perform a software update on 2017-2018 MY Kia Forte vehicles equipped with 2.0-liter Nu GDI engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit (“ECU”).
SC340_TSB_R42026-03-13. Emissions. TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSION SECM LOGIC IMPROVEMENT (SC340 REV 4) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to upgrade the Electronic Control Module ‘ECM’ system software for certain 2016-2022MY vehicles equipped with 2.4L Theta II engines listed in the table below. Kia has become aware that certain 2016-2022MY vehicles equipped with 2.4L Theta II engines may have engine calibrations that were not optimized for emissions standards under certain specific conditions. These calibrations may cause the vehicle to release air pollutants which exceed Federal and California standards. These standards were established to protect your health and welfare from the dangers of air pollution.
SC310Z_TSB_R12026-03-12. Service bulletin. TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: HIGH-VOLTAGE BPA REPLACEMENT (SC310Z REV 1) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the replacement of the High-Voltage Battery Pack Assembly (HV BPA) on certain 2015-2017MY SOUL EV (PS EV) produced from July 15, 2014 through June 30, 2017 which were not included in SC267 Safety Recall Campaign and have completed TSB ELE310 and/or SC310A. The affected vehicles require replacement of the HV BPA due to the MIL ‘ON’ with related DTC(s) described on page 2.