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Service bulletin sbw8325

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10140716
Published by NHTSA2018-06-11
Manufacturer's numbersbw8325
Manufacturer's date2015-08-01
NHTSA componentVISIBILITY:GLASS, SIDE/REAR

NHTSA's summary

sbw8325 Side Window Defroster and Cooling Improvement Retrofit

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Glass, wipers and mirrors

Vehicles listed
WESTERN STAR 47002002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
WESTERN STAR 48002010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
WESTERN STAR 4900
WESTERN STAR 49002002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
WESTERN STAR 57002002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
WESTERN STAR 69002002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V7920002019-11-04. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
20152512015-06-05. Visual System

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SBW83-0302022-07-02. Service bulletin. Updated Western Star Service Bulletin for HVAC Actuator Replacement
SBW83-0302022-06-04. Service bulletin. Western Star Service Bulletin for HVAC Actuator Replacement. The wiring harness of the actuator of the fresh air recirculation door on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion and corrosion.
CALWS83-001REV2022-01-04. Service bulletin. HVAC Actuator Wiring Harness. Revision History: Service kit part number changed from RDH RD5 17147 0 to WWS RD-3-9069-0 on 12/9/21. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion and corrosion.
ICI21-0302021-11-03. Service bulletin. SF626 Western Star Window Replacement Inspection Notification. This letter is to inform you that Field Service Campaign SF626 Western Star Window Replacement Inspection Notification campaign was released.
CALWS83-0012021-09-29. Service bulletin. Customer Advisory Letter for HVAC Actuator Wiring Harness. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion and corrosion.
WSTCAE170-20192021-05-18. Service bulletin. New Valeo A/C Compressor
WSTCAE143-20162021-05-18. Service bulletin. Important Update for Parked HVAC System Options (CAE 143)
TechTalk77742020-11-03. Service bulletin. Tech Talk discussion on SS 1034711 HADLEY MIRROR
TechTalk77662020-11-03. Service bulletin. Tech Talk discussion on Western Star wipers. Wipers won't turn off.
SS10347112020-05-23. Service bulletin. Service Solution for Hadley Upper Mirror Glass Vibration. The following suggestions are not guaranteed to eliminate or fix the Hadley mirror vibration concern. We have had mixed results in field-testing. In some cases, these solutions eliminate or reduce the vibration and in others, it does not seem to make a difference. DTNA continues to work on a permanent solution to this concern.