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Service bulletin 0409-17

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10140664
Published by NHTSA2018-06-11
Manufacturer's number0409-17
Manufacturer's date2017-04-09
NHTSA componentEQUIPMENT

NHTSA's summary

SPN 1663 (CPC) (EPA07 10 GHG14 GHG17)

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
FCCC XBP2007 to 2018
FCCC XCM2007 to 2018
FCCC XCP2007 to 2018
FCCC redundant CUSTOM CHASSIS XB2010 to 2013
FCCC redundant CUSTOM CHASSIS XC2010 to 2013
FCCC redundant CUSTOM CHASSIS XCM2018
FCCC redundant CUSTOM CHASSIS XCP2018
FREIGHTLINER 114SD2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FREIGHTLINER 122SD2007 to 2018
FREIGHTLINER BUSINESS CLASS M22008 to 2018
FREIGHTLINER BUSINESS CLASS M2 106V2007
FREIGHTLINER CASCADIA2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FREIGHTLINER COLUMBIA2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FREIGHTLINER CORONADO2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FREIGHTLINER CUSTOM CHASS XCP2017 to 2018
WESTERN STAR 47002007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
WESTERN STAR 49002007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
WESTERN STAR 57002007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
WESTERN STAR 69002007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20176362017-12-18. Accessories
17V8100002017-12-15. EQUIPMENT
17V4520002017-07-17. EQUIPMENT
16V1430002016-03-09. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT:ELECTRICAL
15V1820002015-03-27. EQUIPMENT
20151332015-03-25. Accessories
14V5880002014-09-23. EQUIPMENT:ELECTRICAL
13V0740002013-03-04. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM
12V6010002012-12-21. EQUIPMENT
12V4050002012-08-16. EQUIPMENT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SF6732024-04-02. Service bulletin. Field Service Campaign for Common Telematics Platform (CTP) Installation and Initialization
SF672_V42023-12-06. Service bulletin. Revised Field Service Campaign for Common Telematics Platform Software Update
SB60-1782023-11-03. Service bulletin. Service Bulletin for Relocating the Bluetooth Microphone
SF6722023-06-29. Service bulletin. Field Service Campaign for Common Telematics Platform Software Update
SB54-3582023-05-05. Service bulletin. Revised Freightliner Service Bulletin for Converting CTP1 to CTP2. Description of Revisions: This bulletin replaces the version dated 11/28/2022. The CTP replacement part number has been updated.
MYCOM_110120222022-12-03. Service bulletin. My Communications for SF625 and SF657 Pre-Flashed USB Tools. The download files for SF625 and SF657 are no longer available in our download center. In order to perform these updates you will need to order the Pre-Flashed USB tools from the PDC. This will allow for a more efficient and timely service.
SB54-3582022-12-03. Service bulletin. Freightliner Service Bulletin for Converting CTP1 to CTP2.
ICI22-0422022-10-04. Service bulletin. Important Campaign Information Letter for SF625 Revised Work Instructions/Screenshot Requirement. Newest Revision: A screenshot of the DiagnosticLink image shown in Fig. 40, on page 31 of the work instructions, with the message 'Activation OK' must be kept on file with the repair order. Previous Revision: This letter is to inform you that tools are now required for the SF625 repair, and the work instructions have been updated.
SS3107-FTL20222022-09-01. Service bulletin. Service Solution for New Cascadia Replacing Common Telematics Platform (CTP) 1 With a CTP2
CALFTL54-0242022-06-04. Service bulletin. Customer Advisory Letter for Cascadia CTP Not Communicating: Requires Reset.