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Service bulletin 21-016-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10139656
Published by NHTSA2018-06-11
Manufacturer's number21-016-14
Manufacturer's date2014-04-30
NHTSA componentELECTRICAL SYSTEM; POWER TRAIN

NHTSA's summary

Flash: Transmission Shift Enhancements This bulletin involves flash reprogramming of the Transmission Control Module (TCM) with new software. The customer may indicate that they may have experienced any of the following: ? 4x4 Low Mode shift quality during a medium to heavy throttle ? MIL Illumination for DTC P215C - OUTPUT SHAFT SPEED WHEEL SPEED CORRELATION In addition, calibration changes have been made in the following areas to improve: ? Powertrain braking while in Tow/Haul mode ? Downshift response from a medium to heavy pedal ? Drivability at high altitude ? Acceleration performance during cruise control operation This calibration release also corrects a condition where DTC U11C3 may have been displayed when DTC U11E3 should have been displayed resulting in a possible misdiagnosis.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Transmission and driveline

Trouble codes named

P215C, U11C3, U11E3

Vehicles listed
RAM 15002014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V3320002018-05-17. ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING
20176592017-12-21. Powertrain
17V8210002017-12-20. POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
15V5170002015-08-14. ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES; ENGINE AND ENGINE COOLING:ENGINE:DIESEL
20153672015-08-13. Electrical
20141112014-04-02. Powertrain
14V1610002014-04-01. POWER TRAIN:AUTOMATIC TRANSMISSION
13V4860002013-10-17. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
20133442013-10-02. Electrical

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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S2621000003 REV.A2026-03-18. Service bulletin. The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
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S1408000384 REV.H2025-01-28. Service bulletin. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S1408000384 REV.G2025-01-09. Service bulletin. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On