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Service bulletin 16NA381

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10139100
Published by NHTSA2018-06-04
Manufacturer's number16NA381
Manufacturer's date2017-11-03
NHTSA componentEQUIPMENT; SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

NHTSA's summary

This technical bulletin provides a procedure to install a clip on the head rest j-clip to correct a condition of the head rest material coming loose due to the j-clip not being robust enough to retain the material down.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Seats

Vehicles listed
BUICK LACROSSE2015, 2016
CADILLAC XTS2015, 2016, 2017
CHEVROLET IMPALA2015, 2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PIT61802024-08-13. Service bulletin. This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
06-00-89-029V2024-05-16. Service bulletin. This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT5401E2024-04-01. Service bulletin. Radio Inoperative with No Communication and DTC U0184
PIT53582024-04-01. Service bulletin. Repetitive Popping Noise From All Speakers.
PIT53542024-04-01. Service bulletin. Identifying If A Vehicle Is Equipped With OnStar 4G LTE Wi-Fi.
PIT53532024-04-01. Service bulletin. XM Audio Traffic And Travel Link Availability And Operation.
PIT5344D2024-04-01. Service bulletin. CD Player Inoperative.