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Service bulletin PI1240A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10138686
Published by NHTSA2018-05-29
Manufacturer's numberPI1240A
Manufacturer's date2014-08-20
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH

NHTSA's summary

This preliminary bulletin provides a procedure to file a burr/lip from the front door lock bezels to correct the customers concern of the door locks not unlocking the doors.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Equipment and accessories, Labels and manuals, Latches and locks, Door latch

Vehicles listed
CHEVROLET TRAVERSE2012, 2013, 2014, 2015
GMC ACADIA2012, 2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PI0011C2018-06-04. Service bulletin. This preliminary informational bulletin provides a revision for PI0011C to add the 2013-2014 model years and update Warranty Information.
PI-0011A2011-06-15. Service bulletin. GM: THE FRONT OR REAR DOOR MAY NOT OPEN FROM THE INSIDE OR OUTSIDE HANDLE, THE DOOR WILL NOT UNLOCK WITH ANY METHOD. THE PROBABLY CAUSE AN INCORRECT INSTALLATION OF A HANDLE COMPONENT. *RM UPDATED ON 7/26/2013. ALL 2014 AND PRIOR GM PASSENGER CARS AND TRUCKS. *KB