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Service bulletin 12153B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10138232
Published by NHTSA2018-05-21
Manufacturer's number12153B
Manufacturer's date2012-11-29
NHTSA componentSTEERING; ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

12153B - Service Update (expiration date extended). When the interior of these vehicles becomes hot, communication to the infotainment system may be lost. This can cause loss of the infotainment audio, steering wheel switch controls, display of radio information such as song and artist information, and steering wheel switch backlighting. This condition may correct itself when the vehicle is turned off and if the interior of vehicle cools. However, the condition may continue to occur in the future. Dealers are to inspect and, if necessary, replace the instrument cluster.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Steering

Vehicles listed
CADILLAC XTS2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20140822014-03-18. Electrical
13V2200002013-05-24. EXTERIOR LIGHTING:BRAKE LIGHTS; ELECTRICAL SYSTEM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
13-02-32-001H2025-05-06. Service bulletin. This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
25-NA-0872025-05-02. Service bulletin. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
13-08-116-001K2025-04-25. Service bulletin. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-06-03-001F2025-04-15. Service bulletin. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
16-NA-1092025-02-28. Service bulletin. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
21-NA-0432025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
09-06-04-026Z2025-01-23. Service bulletin. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIT5962B2024-12-12. Service bulletin. This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
04-06-01-029K2024-12-04. Service bulletin. This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.