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Service bulletin 17-NA-019

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10138038
Published by NHTSA2018-05-21
Manufacturer's number17-NA-019
Manufacturer's date2017-03-10
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

This technical bulletin provides a procedure to reprogram the radio to correct a condition of Apple Carplay Will Not Launch After 1124 Key Cycles and Displays Message Advising to Connect a Supported Device via USB Even Though One is Already Connected due to an internal calibration concern.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
CHEVROLET CAMARO2017
CHEVROLET CRUZE2017
CHEVROLET MALIBU2017
CHEVROLET SILVERADO 15002017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2017
CHEVROLET SPARK2017
CHEVROLET SPARK EV2017 (the catalog's model; the bulletin names a series or trim of it)
GMC ACADIA2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V4960002021-07-01. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-2162024-04-05. Service bulletin. This service bulletin provides repair information to correct a customer concern of the convertible top back glass separating from top cover material.
23-NA-1032024-03-29. Service bulletin. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
17-NA-3022024-03-28. Service bulletin. This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high amount of dirt or dust which can migrate to the filler cap area.
11-00-89-005X2024-03-19. Service bulletin. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
07-00-89-037S2024-03-19. Service bulletin. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIP59602024-03-18. Service bulletin. This Preliminary information communicates a restricted part due to stock limitation.
24-NA-0402024-03-15. Service bulletin. This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.