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Service bulletin PI1240

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10137911
Published by NHTSA2018-05-21
Manufacturer's numberPI1240
Manufacturer's date2014-05-15
NHTSA componentSTRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES

NHTSA's summary

This preliminary bulletin provides a procedure to file a burr/lip from the front door lock bezels to correct the customers concern of the door locks not unlocking the doors.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Latches and locks

Vehicles listed
CHEVROLET TRAVERSE2012, 2013, 2014
GMC ACADIA2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
15V4150002015-06-30. STRUCTURE:BODY:HATCHBACK/LIFTGATE
20152802015-06-25. Structure

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
10-08-110-001L2025-02-11. Service bulletin. This service bulletin provides information on proper use of floor mats.
21-NA-0432024-12-10. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
23-NA-2192024-11-05. Service bulletin. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
PI0281K2024-02-14. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
14048A2023-12-11. Service bulletin. F/CMVSS NONCOMPLIANCE RECALL - Transmission Shift Cable Adjuster Body Francture
99-08-51-001F2023-07-14. Service bulletin. This service bulletin provides information on Paintless Dent Repair Process.
PI0281J2023-05-04. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
PI0754F2023-03-03. Service bulletin. This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
PIP5358B2022-06-13. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PI0653F2022-06-13. Service bulletin. This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.