NHTSA recall 15V415000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 15V415000 |
| Manufacturer's number | 15240 |
| Manufacturer | General Motors LLC |
| Reported | 2015-06-30 |
| Owners notified | 2016-11-15 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| Units potentially affected | 691144 |
| Report | Quarterly report 11, for 2018 quarter 2 |
|---|---|
| Filed with NHTSA | 2018-07-26 |
| Vehicles in the campaign | 691144 |
| Reported remedied | 534626 (77%) |
| Reported unreachable | 4472 |
| Reported removed | 19444 |
These are the manufacturer's totals for the whole campaign at the end of 2018 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
What can happen
If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
The remedy
GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2008 BUICK ENCLAVE | Built 2007-01-03 to 2012-03-09. |
|---|---|
| 2009 BUICK ENCLAVE | Built 2007-01-03 to 2012-03-09. |
| 2010 BUICK ENCLAVE | Built 2007-01-03 to 2012-03-09. |
| 2011 BUICK ENCLAVE | Built 2007-01-03 to 2012-03-09. |
| 2012 BUICK ENCLAVE | Built 2007-01-03 to 2012-03-09. |
| 2009 CHEVROLET TRAVERSE | Built 2008-07-06 to 2012-03-09. |
| 2010 CHEVROLET TRAVERSE | Built 2008-07-06 to 2012-03-09. |
| 2011 CHEVROLET TRAVERSE | Built 2008-07-06 to 2012-03-09. |
| 2012 CHEVROLET TRAVERSE | Built 2008-07-06 to 2012-03-09. |
| 2007 GMC ACADIA | Built 2006-09-15 to 2012-03-09. |
| 2008 GMC ACADIA | Built 2006-09-15 to 2012-03-09. |
| 2009 GMC ACADIA | Built 2006-09-15 to 2012-03-09. |
| 2010 GMC ACADIA | Built 2006-09-15 to 2012-03-09. |
| 2011 GMC ACADIA | Built 2006-09-15 to 2012-03-09. |
| 2012 GMC ACADIA | Built 2006-09-15 to 2012-03-09. |
| 2007 SATURN OUTLOOK | Built 2006-08-17 to 2010-03-18. |
| 2008 SATURN OUTLOOK | Built 2006-08-17 to 2010-03-18. |
| 2009 SATURN OUTLOOK | Built 2006-08-17 to 2010-03-18. |
| 2010 SATURN OUTLOOK | Built 2006-08-17 to 2010-03-18. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 21-NA-043 | 2024-12-10. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. |
|---|---|
| 23-NA-219 | 2024-11-05. Service bulletin. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories. |
| PI0281K | 2024-02-14. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. |
| 99-08-51-001F | 2023-07-14. Service bulletin. This service bulletin provides information on Paintless Dent Repair Process. |
| PI0281J | 2023-05-04. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. |
| PI0754F | 2023-03-03. Service bulletin. This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic. |
| PIP5358B | 2022-06-13. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance. |
| PI0653F | 2022-06-13. Service bulletin. This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center. |
| PI0281I | 2022-04-22. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. |
| PIP5358A | 2021-06-14. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.