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Service bulletin 16-NA-389

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10137636
Published by NHTSA2018-05-21
Manufacturer's number16-NA-389
Manufacturer's date2017-05-31
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY; LANE DEPARTURE

NHTSA's summary

This technical bulletin provides a procedure to reprogram the FVCM if the battery has issues that are related to the front camera module.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Electrical system, 12-volt battery

Vehicles listed
BUICK LACROSSE2017
CADILLAC CT6 PLUG-IN HYBRID2017 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE2016, 2017
CADILLAC ESCALADE ESV2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017
CADILLAC XT52017
CHEVROLET MALIBU2016, 2017
CHEVROLET SILVERADO2017
CHEVROLET SILVERADO 25002016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2016, 2017
CHEVROLET TAHOE2016, 2017
GMC ACADIA2017
GMC SIERRA2017
GMC SIERRA 25002016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2016 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2016, 2017
GMC YUKON XL2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20NA1322021-12-20. Service bulletin. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
21NA1582021-08-09. Service bulletin. This service bulletin provides information on High Voltage Battery Module Replacement.
150603002H2021-04-16. Service bulletin. Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original equipment ratings and part numbers used to set up a proper battery test. There has been some confusion as to the correct ACDelco battery warranty replacement. Refer to the table below for the correct battery warranty replacement. The correct ACDelco battery warranty replacement in the catalog is designated by the "Original Equipment Replacement" note in the description field.
17-NA-3272021-04-15. Service bulletin. Information for Dead Battery Condition Some customers may comment on the following conditions: • Dead battery • Dead battery after car sits a couple days Cause This condition may be caused by the OnStar® module staying awake, drawing power from the battery. Correction Note: If the vehicle is towed to the dealer with a dead battery, it is highly unlikely that a battery draw will be verified once the battery is charged. Verify that the vehicle VIN is flagged in the Global Warranty Management / Investigate History (GWM/IVH). If the VIN is flagged, do a Blue Button Press from the vehicle and request a "Re-configuration" and operational evaluation.
20NA0802020-04-27. Service bulletin. This technical bulletin provides repair information to correct a customer concern of a rear outboard heated seat inoperative, possible dead or drained battery.
18NA1612019-11-25. Service bulletin. This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery.
030603004Y2019-05-20. Service bulletin. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
150603002G2019-05-13. Service bulletin. This informational bulletin provides information on approved warranty part numbers for original equipment batteries
030603004V2019-05-13. Service bulletin. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.