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Service bulletin 16NA338

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10137283
Published by NHTSA2018-05-21
Manufacturer's number16NA338
Manufacturer's date2018-02-27
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION; ENGINE

NHTSA's summary

This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine, Transmission and driveline, Automatic transmission

Vehicles listed
BUICK BUICK
BUICK CASCADA2016, 2017, 2018
BUICK ENCLAVE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
BUICK ENCORE2013, 2014, 2015, 2016, 2017, 2018
BUICK ENVISION2016, 2017, 2018
BUICK LACROSSE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
BUICK LUCERNE2010, 2011
BUICK LUCERNE2012
BUICK REGAL2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
BUICK VERANO2012
BUICK VERANO2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017, 2018
CADILLAC CADILLAC
CADILLAC CT62016
CADILLAC CT6 PLUG-IN HYBRID2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CADILLAC DTS2010, 2011
CADILLAC ELR2014, 2015, 2016, 2017
CADILLAC ESCALADE2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CADILLAC ESCALADE ESV2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017, 2018
CADILLAC ESCALADE EXT2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2011, 2012, 2013, 2014, 2015, 2016
CADILLAC STS2011
CADILLAC XT52017, 2018
CADILLAC XTS2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET AVALANCHE2011, 2012, 2013
CHEVROLET AVEO2011
CHEVROLET BOLT EV2017, 2018
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET CAPRICE2011 to 2017
CHEVROLET CAPTIVA2013 to 2015
CHEVROLET CAPTIVA SPORT2012
CHEVROLET CHEVEROLET SS2014 to 2017
CHEVROLET CHEVROLET
CHEVROLET CITY EXPRESS2015, 2016
CHEVROLET COBALT2010
CHEVROLET COLORADO2010, 2011, 2012
CHEVROLET COLORADO2015, 2016, 2017, 2018
CHEVROLET CORVETTE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET CRUZE2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET EQUINOX2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET EXPRESS2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET HHR2010, 2011
CHEVROLET IMPALA2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET LOW CAB FORWARD 65002018
CHEVROLET MALIBU2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET N3002018
CHEVROLET N300 MAX2017
CHEVROLET SILVERADO2017
CHEVROLET SILVERADO 15002011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002018 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002018 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET SPARK2013, 2014, 2015
CHEVROLET SPARK2018
CHEVROLET SPARK EV2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET TAHOE2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET TRAVERSE2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET TRAX2013, 2014, 2015, 2016, 2017, 2018
CHEVROLET VOLT2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
GMC ACADIA2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
GMC CANYON2010, 2011, 2012
GMC CANYON2015, 2016, 2017, 2018
GMC GMC
GMC SAVANA2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
GMC SIERRA2017
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002018 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2018 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
GMC YUKON2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
GMC YUKON DENALI2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2011
GMC YUKON XL2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016, 2017, 2018
HUMMER H32010
PONTIAC G62010
SATURN OUTLOOK2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V6680002020-10-29. POWER TRAIN:AUTOMATIC TRANSMISSION
16V5020002016-07-05. ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
15V2450002015-04-24. POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
14V3380002014-06-19. POWER TRAIN:AUTOMATIC TRANSMISSION
14V2120002014-04-25. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
14V1520002014-03-31. POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
14V0920002014-02-21. POWER TRAIN:AUTOMATIC TRANSMISSION
13V0970002013-03-15. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:AUTOMATIC TRANSMISSION
13V0010002013-01-02. POWER TRAIN:AUTOMATIC TRANSMISSION; STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
12V4600002012-09-18. POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0700B2024-04-29. Service bulletin. Shudder Feel While Driving in 40-50 MPH Range.
PI0690B2024-04-29. Service bulletin. MIL Illuminated.
PI0690A2024-04-29. Service bulletin. MIL Illuminated.
PIE02762024-04-08. Service bulletin. Engineering Information.
PIE02702024-04-08. Service bulletin. Engineering Information.
21-NA-2452024-04-05. Service bulletin. This service bulletin provides repair information to correct a customer concern of seeing a Shift to Park Message Displayed in DIC.
142042024-01-16. Service bulletin. Inner Tie Rod Torque
141792023-12-18. Service bulletin. Transmission Shift Cable
148762023-12-18. Service bulletin. 8-speed Transmission Harsh Shift
147512023-12-18. Service bulletin. HARSH 5-4 DOWNSHIFT ON DECELERATION