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Service bulletin N23050813

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10136874
Published by NHTSA2018-05-21
Manufacturer's numberN23050813
Manufacturer's date2013-05-08
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

New Safety Recall Advanced Communication ? N23050813 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2005 - 2010 model year (WK) Jeep Grand Cherokee and (XK) Jeep Commander vehicles equipped with a Quadra-Drive II or Quadra-Trac II four wheel drive system. Some of the above vehicles may experience a transfer case actuator encoder electrical failure that results in unintentional transfer case shifting into or through the neutral position. NOTE: These vehicles are equipped with a NV245 transfer case that is part of the automatic four wheel drive system. The transfer case shifts into and out of four wheel drive modes and ranges automatically or based on driver inputs. Chrysler will conduct a voluntary safety recall on all affected vehicles to reprogram the Final Drive Controller Module (FDCM) with new software. The four wheel drive system will then be function tested. Vehicles found with an inoperative transfer case actuator will also have the actuator replaced. Dealers will be notified of the launch of this safety recall by way of established methods used in the past. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries on involved vehicles.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
JEEP COMMANDER2005
JEEP COMMANDER2006, 2007, 2008, 2009, 2010
JEEP GRAND CHEROKEE2005, 2006, 2007, 2008, 2009, 2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20144042014-09-18. Electrical
14V5670002014-09-17. ELECTRICAL SYSTEM:IGNITION
20143122014-07-23. Electrical
14V4380002014-07-21. ELECTRICAL SYSTEM:IGNITION:SWITCH
13V1750002013-05-07. ELECTRICAL SYSTEM; POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
10V2000002010-05-11. ELECTRICAL SYSTEM:IGNITION:MODULE
09V4540002009-11-25. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
09V1180002009-04-09. AIR BAGS:FRONTAL; AIR BAGS; ELECTRICAL SYSTEM:WIRING
08V0590002008-02-06. ELECTRICAL SYSTEM; VISIBILITY:WINDSHIELD WIPER/WASHER

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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