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Service bulletin M120917

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10136746
Published by NHTSA2018-05-14
Manufacturer's numberM120917
Manufacturer's date2017-12-01
NHTSA componentENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM

NHTSA's summary

THE ENGINE STARTER INTERMITTENTLY DOES NOT CRANK OVER: The engine will not start, either consistently or intermittently.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Engine

Vehicles listed
MINI COOPER2014 to 2015
MINI COOPER2017
MINI COOPER CONVERTIBLE2016
MINI COOPER S2014 to 2017
MINI JOHN COOPER WORKS2015 to 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
M5401192019-10-21. Service bulletin. SUNROOF WILL NOT OPEN: The sunroof does not move and the vehicle has no faults stored related to the sunroof. A software error in the FZD (Roof function center).
M1301192019-09-23. Service bulletin. LIN BUS COMMUNICATION FAULT FOR ENVIRONMENTAL AIR CATALYST (EAC) SENSOR FC1B8302. The malfunction indicator lamp light is on (MIL) with the following fault code stored in the DME.
M1301192019-09-23. Service bulletin. LIN BUS COMMUNICATION FAULT FOR ENVIRONMENTAL AIR CATALYST (EAC) SENSOR FC1B8302. The malfunction indicator lamp light is on (MIL) with the following fault code stored in the DME.
M1202192019-08-19. Service bulletin. DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL: In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) may be displayed. The engine may run roughly or with reduced power.
M8409182019-06-24. Service bulletin. TELEMATICS CONTROL UNIT ACTIVATION VIA DCSNET FOR MINI ASSIST.
M8403192019-06-24. Service bulletin. BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL. During an active call the call audio autonomously switching from the vehicle hands-free system to the phone. The Bluetooth connection returns after a vehicle sleep cycle (20 minutes).
M1101172019-06-24. Service bulletin. The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). In the situation being described the fault is only stored during the cold winter months along with the use of winter fuel.
M8402192019-04-22. Service bulletin. PHONE CALL AUDIO AUTONOMOUSLY SWITCHES FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone.
M8401192019-04-22. Service bulletin. SAMSUNG SMARTPHONE WITH ANDROID 8 NO USB AUDIO PLAYBACK OR CHARGING FUNCTION. The Samsung Smartphone running Android 8.x does not support USB audio playback and/or charging of the device via the USB port.
M0108172019-04-22. Service bulletin. N16 ENGINE IGNITION COILS: LIMITED WARRANTY EXTENSION TO 10 YEARS/120000 MILES This Service Information bulletin supersedes SI M01 08 17 dated February 2018.