Service bulletin B240317

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10136719
Published by NHTSA	2018-05-14
Manufacturer's number	B240317
Manufacturer's date	2017-10-01
NHTSA component	POWER TRAIN

NHTSA's summary

8HP50 TRANSMISSIONS GEAR SHIFTS FROM REVERSE TO NEUTRAL: After a cold start, when the transmission gear selector is placed in R and driving resumes, intermittently transmission may shift to Neutral

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Vehicles listed
BMW 340I	2016, 2017
BMW 440I	2017
BMW 540I	2017
BMW F800 R	2017
BMW M240I	2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2018560	2018-10-12. Powertrain
2015552	2015-11-19. Powertrain

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
B240223	2023-05-01. Service bulletin. BMW AG has issued a Delivery Stop: Due to a software failure, there is the possibility that the transmission does not go into "sleep mode" if the car is turned off.
B260422	2023-03-20. Service bulletin. There is a howling or whistling noise from under the vehicle at 30 -37 mph (50 -60 km/h) when driving after a cold start, when the outside temperature is 32 F (0 C) or lower. The noise goes away as the vehicle/driveline reaches operating temperature.
B122519	2023-01-30. Service bulletin. After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.
MC210221	2021-08-09. Service bulletin. The clutch plates do not tolerate frequent and prolonged operation at the clutch friction zone, causing a shorter service life in motorcycles that see intensive use
B340517	2020-04-20. Service bulletin. TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.
B240219	2019-02-25. Service bulletin. TRANSMISSION SHIFTING FAULTS AT COLD TEMPERATURES.
B270315	2018-12-10. Service bulletin. Vibration or Shudder from Driveline when Accelerating from a Stop. Chassis stabilization warning is displayed. Vehicle may exhibit a shudder or vibration when taking off from a stop. One or more of the following fault codes may be stored: LMV ? 440101 - Transfer box (VTG): End of transmission service life reached ? 440105 - Transfer box (VTG ) Calibration Faulty ? 440115 - Transfer box (VTG): Calibration angle deviation outside tolerance? 44011B - Set torque outside of the torque characteristic curve EGS ? 420611 - DSC interface (wheel speed): non-permitted deviation of wheel speed (actual speed of wheel RL/FL/RR/FR, 0x254) from output speed and turbine speed DSC ? 48097D - Transfer box: Fault, clutch position known, only rear-wheel drive These symptoms or faults would be stored on a vehicle with low mileage (< 12,500 miles). CAUSE A front or rear differential with the incorrect gear ratio was installed in the car. The front and rear differentials need to be geared exactly the same for the xDrive to function properly.
B260116	2018-12-10. Service bulletin. Vibration or Knocking Noise from the Center of the Vehicle. When accelerating, there is a knocking, or vibration, felt from the center of the vehicle. This sensation can be easily duplicated when accelerating with the transmission in 2nd or 3rd gear (manual mode). Torque flex in the rear driveshaft.
B240216	2018-12-10. Service bulletin. F30 PHEVs- Delayed Driving Readiness Status. Immediately after an engine start (start/stop button press), the gear selector is operated, but no drive position (D or R) can be engaged (transmission stays in P). The customer must operate the gear selector again to engage a desired drive position. Unfavorable software application Vehicle requires approximately 1 second after the start/stop button is pressed to establish a Drive Readiness status. If the gear selector is operated during this 1-second window, gear selection is not going to be executed and the gear shifter must be engaged again.
B240116	2018-12-10. Service bulletin. "F15, F30 PHEVs- Gear Selector Plausibility Faults. The Check Control message ""Drive: Stop carefully"" (CCM-ID: 569) is displayed. The following fault codes may be stored in the transmission EGS control module (GKEG3HY3): 44D663 - Position plausibility: Driver's choice N/P from D/R not executed CF1701 - Gear selector switch interface, communication failure CF17A1 - Message missing: receiver EGS (A-CAN), transmitter selector switch (A-CAN) EGS software diagnostic function"