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Service bulletin 16NA356

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10135290
Published by NHTSA2018-05-07
Manufacturer's number16NA356
Manufacturer's date2016-10-24
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
BUICK CASCADA2016, 2017
BUICK ENCLAVE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
BUICK ENCORE2013, 2014, 2015, 2016, 2017
BUICK ENVISION2016, 2017
BUICK LACROSSE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
BUICK LUCERNE2009, 2010, 2011
BUICK LUCERNE2012
BUICK REGAL2011, 2012, 2013, 2014, 2015, 2016, 2017
BUICK VERANO2012, 2013, 2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017
CADILLAC CT62016
CADILLAC CT6 PLUG-IN HYBRID2017 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CADILLAC DTS2009, 2010, 2011
CADILLAC ELR2014, 2015, 2016, 2017
CADILLAC ESCALADE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CADILLAC ESCALADE ESV2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017
CADILLAC ESCALADE EXT2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC STS2009, 2010, 2011
CADILLAC STS2012
CADILLAC XLR2009
CADILLAC XT52017
CADILLAC XTS2013, 2014, 2015, 2016, 2017
CHEVROLET 35002016
CHEVROLET AVALANCHE2009, 2010, 2011, 2012, 2013
CHEVROLET AVEO2009, 2010, 2011
CHEVROLET BOLT EV2017
CHEVROLET C SERIES2009
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET CAPRICE2011 to 2017
CHEVROLET CAPTIVA2012 to 2014
CHEVROLET CHEVEROLET SS2014 to 2017
CHEVROLET CITY EXPRESS2015, 2016
CHEVROLET COBALT2009, 2010
CHEVROLET COLORADO2009, 2010, 2011, 2012
CHEVROLET COLORADO2015, 2016, 2017
CHEVROLET CORVETTE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET CRUZE2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET EQUINOX2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET EXPRESS2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET HHR2009, 2010, 2011
CHEVROLET IMPALA2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET LOW CAB FORWARD 45002017
CHEVROLET LOW CAB FORWARD 55002017
CHEVROLET MALIBU2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET N300 MAX2017
CHEVROLET ORLANDO2012, 2013, 2014
CHEVROLET SILVERADO2017
CHEVROLET SILVERADO 15002009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET SPARK2013, 2014, 2015
CHEVROLET SPARK EV2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET T SERIES2009
CHEVROLET T SERIES2010
CHEVROLET TAHOE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET TRAILBLAZER2009
CHEVROLET TRAVERSE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET TRAX2013, 2014, 2015, 2016, 2017
CHEVROLET UPLANDER2009
CHEVROLET VOLT2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET W-SERIES2009 to 2010
GMC ACADIA2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC C SERIES2009
GMC CANYON2009, 2010, 2011, 2012
GMC CANYON2015, 2016, 2017
GMC ENVOY2009
GMC G VAN BUS2010
GMC SAVANA2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC SIERRA2017
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC TOPKICK2009 to 2010
GMC W-SERIES2009 to 2010
GMC YUKON2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC YUKON DENALI2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2009, 2010, 2011
GMC YUKON XL2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016, 2017
HUMMER H22009, 2010
HUMMER H32009, 2010
ISUZU ASCENDER2009
PONTIAC G32009, 2010
PONTIAC G32011
PONTIAC G52009, 2010
PONTIAC G62009, 2010
PONTIAC G82009, 2010
PONTIAC MONTANA2009
PONTIAC PURSUIT2009
PONTIAC SOLSTICE2009, 2010
PONTIAC TORRENT2009
PONTIAC VIBE2009, 2010
PONTIAC WAVE2009 to 2010
SAAB 9-32009
SAAB 9-52009, 2010
SAAB 9-7X2009
SATURN ASTRA2009
SATURN ASTRA2010
SATURN AURA2009, 2010
SATURN OUTLOOK2009, 2010
SATURN SKY2009, 2010
SATURN VUE2009, 2010
SATURN VUE2011

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V4960002021-07-01. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
19V4280002019-06-11. EQUIPMENT
20182122018-04-27. Accessories
18V2670002018-04-26. EQUIPMENT
13V5440002015-10-30. EQUIPMENT:OTHER:LABELS
14V7060002014-11-05. EQUIPMENT ADAPTIVE/MOBILITY
14V3450002014-06-18. EQUIPMENT; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
20142162014-06-06. Accessories
13V4630002013-09-26. EQUIPMENT:OTHER:LABELS
12V1690002012-04-17. EQUIPMENT ADAPTIVE/MOBILITY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0572B2024-05-06. Service bulletin. Information on COAX Repair Kit Availability.
PI0488C2024-05-06. Service bulletin. Diagnostic Information for Transmission.
PI0476A2024-05-06. Service bulletin. Revised Installation Instructions for Accessory Windbreak.
PI0408A2024-05-06. Service bulletin. Information on Tire Rotation Recommendations.
PI0718B2024-04-29. Service bulletin. Audio System Speaker Rattle, Buzz Noise, Poor Sound
PI0693C2024-04-29. Service bulletin. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL.
PI0689B2024-04-29. Service bulletin. Tool or Utility Box Sagging, Mis-aligned.
PI0688F2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.
PI0688E2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.
PI0688D2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.