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Service bulletin PI1002

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10134740
Published by NHTSA2018-04-23
Manufacturer's numberPI1002
Manufacturer's date2013-06-20
NHTSA componentSTEERING:GEAR BOX (OTHER THAN RACK AND PINION); STEERING

NHTSA's summary

This preliminary informational bulletin provides information for Grease or Sealant Visible on Steering Gear ? Should Not Be Interpreted as Leak Concern.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering, Steering gear

Vehicles listed
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PI1002B2021-04-21. Service bulletin. Grease or sealant visible on steering gear - should not be interpreted as leak. Some customers or technicians may comment on seeing grease or sealant on certain locations of the steering gear. The illustrations below include arrows showing the areas on the steering gear that the supplier intentionally applies sealing grease. Any of these locations have the potential of showing visible grease under normal operation.
PIP5140A2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician that steps to diagnose and repair vehicles that have a vibration in the 30-40 MPH range. Technician will need to visually inspect the propeller shaft if Pico readings indicate a propeller shaft 1 disturbance. Technician will need to inspect for obvious signs of damage to the propeller shaft, dents, scrapes, and under coating. If the propeller shaft is damaged replace the propeller shaft. If propeller shaft inspection does not indicate any concerns, then record Pico readings with the sensor placed inside the vehicle where the vibration is felt the most. Technician should rotate the propeller shaft 180 degrees at the rear flange and re-evaluate. If propeller shaft re-indexing does not correct concern, see the appropriate section of the latest version of PI1354 and if further assistance is needed see the latest version of PIP5338 prior to contacting General Motors Technical Assistance Center at the number you have been provided for further assistance.
PIT5213C2017-08-15. Service bulletin. This Preliminary Information communication advises the technician that the electric steering gear and motor/module kit part numbers 23144655, 23129057, 23185536, 23191364, 23129054, 23144658, 23185542, 23191367, 23129055, 23144657, 23185540, 23191366, 23129056, 23144656, 23185538, 23191365 and 23129059 part restriction through General Motors Product Quality Center has ended. Dealer can now order the parts through the regular Customer Care and Aftersales parts process.
PIT5213B2017-08-15. Service bulletin. This Preliminary Information communication advises the technician that the electric steering gear and motor/module kit part numbers 23144655, 23129057, 23185536, 23191364, 23129054, 23144658, 23185542, 23191367, 23129055, 23144657, 23185540, 23191366, 23129056, 23144656, 23185538, 23191365, and 23129059 will be placed on restriction through General Motors Product Quality Center. Dealer will need contact General Motors Product Quality Center for further assistance.