Service bulletin ZE5_Toyota POL14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10131763
Published by NHTSA	2018-04-02
Manufacturer's number	ZE5_Toyota POL14
Manufacturer's date	2018-02-15
NHTSA component	POWER TRAIN

NHTSA's summary

Warranty Policy Bulletin: Toyota has received some reports where vehicles may exhibit a brief intermittent shudder during torque converter flex lock up. This shudder may be observed while driving under light throttle conditions between approximately 25 ? 50 mph.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Vehicles listed
TOYOTA CAMRY	2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
T-SB-0134-16-Rev	2019-09-03. Service bulletin. TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit
T-SB-0312-17	2018-11-05. Service bulletin. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0034-14. ? The Parts Information section has been updated. Service Bulletin No. T-SB-0034-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Some 2012 ? 2014 model year Camry vehicles with a U760 transmission may exhibit a brief shudder intermittently while driving under light loads between approximately 25 and 50 mph. The torque converter and Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition occurring. Follow the Repair Procedure below to address this condition.
T-TT-0354-15	2018-04-23. Service bulletin. TechTip: Certain 2013-2015 Camry U760 vehicles may exhibit a transmission fluid leak from the transmission oil pan gasket.
T-TT-0086-11	2018-04-23. Service bulletin. TechTip: Condition - The vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the Engine ECM has been interrupted.
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T-SB-0391-08 Rev	2018-04-23. Service bulletin. This bulletin contains general vehicle pulling diagnosis and repair procedures along with specific information to help correct pulling complaints.
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T-SB-0035-14	2018-04-02. Service bulletin. TSB: Some 2012 ? 2014 model year Camry and Camry HV vehicles equipped with an automatic transmission may exhibit a condition where the shifter assembly slide cover deforms and makes abnormal noise during operation. Use the following Repair Procedure to address this condition.
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