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Service bulletin Front Door Panel

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10131662
Published by NHTSA2018-04-02
Manufacturer's numberFront Door Panel
Manufacturer's date2017-10-05
NHTSA componentSTRUCTURE:BODY:DOOR

NHTSA's summary

Front Door Panel? UPDATE 10/5 TO: Parts Managers/Service Managers FROM: Subaru of America, Inc. DEPARTMENT: Parts & Service DATE: 10/05/2017 Please disregard the message below. The supplier has determined there was an error in the inspection process and the door panels listed below meet SIA?s specifications. All Parts Claims have been cancelled. We apologize for any inconvenience caused. Due to a production issue with part numbers: 60009AJ00B9P, 01B9P, 02B9P, & 03B9P retailers are required to scrap their on-hand inventory on site. These will not be returned to the RDCs. All claims were entered for the retailers based on their PartsEye inventory. They do require a DPSM approval. Replacement inventory should be available in 1-2 weeks. Please contact your RDC Admin or the PICs with any discrepancies in the claim quantity.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
SUBARU LEGACY2012, 2013, 2014
SUBARU OUTBACK2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
13-108-252025-09-02. Service bulletin. This bulletin provides information on paint codes for vehicles in the 2026 line up.
12159132023-05-08. Service bulletin. Outside Odors Entering the Vehicle Interior
TechTIPS2023-05-08. Service bulletin. Subaru Service and Technical Support Line Newsletter
0772132023-05-08. Service bulletin. Sunroof Does Not Open or Close Properly
12169142023-04-24. Service bulletin. ?Click?, ?Pop? or ?Creek? Sound from Left or Right Outer Cowl Corner / Base of ?A? Pillar Area
1396132023-04-24. Service bulletin. Paint Coding Information
12149132023-04-03. Service bulletin. Improper PZEV Badging On Rear Gate
1211710R2023-03-13. Service bulletin. Water Leak from the Map Light Area
2144132023-03-13. Service bulletin. Front Door Glass Does Not Close Properly
139613R2023-03-06. Service bulletin. Paint Coding Information