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Service bulletin 02-001-13

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10128987
Published by NHTSA2018-02-21
Manufacturer's number02-001-13
Manufacturer's date2013-03-06
NHTSA componentSUSPENSION

NHTSA's summary

Noise From Front Of Vehicle Over Bumps Or When Turning This bulletin involves replacing the upper front strut bearing to correct the noise. The customer may experience a noise from the front upper strut mount going over bumps or when turning.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
DODGE JOURNEY2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
91002292023-10-30. Service bulletin. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
04726431A2022-08-08. Service bulletin. Wheel Assy - steel When servicing a JOURNEY (JC) vehicle with steel wheels (WFU code) with or without a shake or vibration complaint; please review the 4 wheel assemblies in order to detect any witness mark of a missing/misplaced wheel weight. Also please try to remove the weights with hand force only. Please inform Karla De La Rosa Munive (karla.delarosa@fcagroup.com) how many witness marks were seen, and how many weights were able to be removed with force hand,on each wheel assembly. ~ Please contact karla.delarosa@fcagroup.com for feedback related ONLY.
02-001-132022-07-25. Service bulletin. Noise From Front Of Vehicle Over Bumps Or When Turning This bulletin involves replacing the upper front strut bearing to correct the noise. The customer may experience a noise from the front upper strut mount going over bumps or when turning.
90040222020-01-21. Service bulletin. Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
02-001-132018-05-14. Service bulletin. Noise From Front Of Vehicle Over Bumps Or When Turning This bulletin involves replacing the upper front strut bearing to correct the noise. The customer may experience a noise from the front upper strut mount going over bumps or when turning.
02-001-132016-06-02. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.