Service bulletin 91N9 Rev 122016
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10127671 |
| Published by NHTSA | 2018-02-05 |
| Manufacturer's number | 91N9 Rev 122016 |
| Manufacturer's date | 2016-12-16 |
| NHTSA component | EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM |
NHTSA's summary
This customer satisfaction campaign has been proactively released to prevent one or more of the following infotainment-related symptoms: · App-Connect malfunctions or is inoperative · Infotainment display goes blank or dark · Infotainment system freezes or reboots · Infotainment system turns off without input · Display screen turns blue with "Emergency Download" error message displayed · Bluetooth is unavailable or inoperative · Navigation system malfunctions or is inoperative · Voice Recognition malfunctions or is inoperative · Settings in menu are not stored or missing · Audio source changes without input after key cycle · SD card malfunctions or is inoperative · Loss of paired Bluetooth device · Language settings change without input · Loss of radio presets · Announcement volume changes or fluctuates without input Loss of audio output Revision Statement: SD cards are no longer available. SD card software files are available for download from ServiceNet. See Technical Bulletin Instance # 2044695 for instructions on downloading Infotainment Software Updates.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Equipment and accessories
| VOLKSWAGEN GOLF | 2016 |
|---|---|
| VOLKSWAGEN GOLF SPORTWAGEN | 2016 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 19V615000 | 2019-08-22. ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE; STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE |
|---|---|
| 18V464000 | 2018-07-11. ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE; STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| VOS-26-42 | 2026-08-05. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result. |
|---|---|
| VOS-26-15 | 2026-04-06. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components - Fill and bleed cooling system issue, N493, J338, Camshaft, V465 etc. Use this test for all the basic setting. You will need to select the component you need to run the basic settings. But there are also stand-alone tests for each of those components. |
| VOS-26-01 | 2026-02-06. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output: |
| V2715032016076_13 | 2026-01-07. Service bulletin. Diagnosis for Excessive Current Draw. |
| SM 45-2025 | 2025-09-04. Other. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
| V271901201189426 | 2024-09-06. Service bulletin. Battery testing |
| TT 57-21-01 | 2024-08-06. Other. KESSY Key adaptation |
| VWM1402 | 2024-04-22. Service bulletin. This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines. |
| 911404 | 2024-04-15. Service bulletin. Infotainment Worksheet (U.S. Only) |
| TT 91 24 01 | 2024-02-06. Service bulletin. Addressing Cybersecurity or Vehicle Hack concerns |