Service bulletin PIT5246E
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10126979 |
| Published by NHTSA | 2018-01-16 |
| Manufacturer's number | PIT5246E |
| Manufacturer's date | 2017-12-18 |
| NHTSA component | STRUCTURE:BODY:HATCHBACK/LIFTGATE |
NHTSA's summary
This Preliminary Information communication advises the technician to replace the right hand lift-gate strut on 2007-2016 GMC Acadia and 2007-2010 Saturn Outlook if a clunk or pop is heard. If the vehicle is an 2008-2016 Buick Enclave and 2009-2016 Chevrolet Traverse and If the struts are not weak and can hold the lift-gate open, the struts should NOT be replaced and this noise should be considered a normal condition. With the new strut installed the lift-gate noise should mimic levels currently heard on the 2009-2016 Traverse and 2008-2016 Enclave as some noise is still considered normal. Low ambient temperatures will still contribute to making this condition worse and the amount of noise may also vary between vehicles.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Body and frame
| BUICK ENCLAVE | 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 |
|---|---|
| CHEVROLET TRAVERSE | 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 |
| GMC ACADIA | 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 |
| SATURN OUTLOOK | 2007, 2008, 2009, 2010 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2015591 | 2015-12-09. Structure |
|---|---|
| 15V415000 | 2015-06-30. STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| 2015280 | 2015-06-25. Structure |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
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