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Service bulletin GCUS-3-557

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10126054
Published by NHTSA2017-12-22
Manufacturer's numberGCUS-3-557
Manufacturer's date2016-05-19
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

15806 - Customer Satisfaction Program. This message was to inform dealers that bulletin 15806 was not released as scheduled on Monday, May 16, 2016. This action was necessary due to an anomaly in the calibration testing that resulted in the instrument panel cluster odometer not operating as intended. The affected calibration has been temporarily disabled and will not be available until further testing has been completed. Unfortunately, the decision to hold the bulletin was made after the involved vehicles were updated in IVH. This resulted in 15806 being identified as ?open? in the required field actions section and was quickly reversed to remove the field action.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
CHEVROLET CAPTIVA2009 to 2015
SATURN VUE2009, 2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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23-NA-1032024-03-29. Service bulletin. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
07-00-89-037S2024-03-19. Service bulletin. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIP5601B2024-02-12. Service bulletin. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
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Recalls2024-01-08. Service bulletin. Vehicle Recalls