Service bulletin PIP5337J
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10125137 |
| Published by NHTSA | 2017-12-14 |
| Manufacturer's number | PIP5337J |
| Manufacturer's date | 2017-11-29 |
| NHTSA component | POWER TRAIN; ENGINE |
NHTSA's summary
This Preliminary Information communication provides information to the technician on the step to diagnose and repair the vehicles that may have a shake or shudder during light throttle acceleration, between 30 and 65 miles per hour steady state driving. Also shudder feeling that may be described as driving over rumble strips or rough pavement. Technician will need to run the vehicle in three different operational modes. The three modes are Normal, torque converter clutch open, and torque converter clutch closed. Technician will need to press and hold the tow-haul mode button for five seconds to disable grade braking to prevent downshifts during test. Technician will need to duplicate the concern in Normal mode. If the concern is gone in torque converter clutch open and closed then the torque converter should be replaced. If the concern is not present in normal mode, torque converter clutch open, and torque converter clutch closed the concern is not with the shudder. Technician should use of the PICO scope and Noise, Vibration and Harshness software can be used to confirm torque converter clutch shudder, Engine, Tire or Driveline component related conditions. Flush the cooler lines and cooler using DT-45096 transmission oil cooling system flush and flow test tool when the torque converter is replace.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Engine, Transmission and driveline
| CADILLAC ESCALADE | 2015, 2016 |
|---|---|
| CADILLAC ESCALADE ESV | 2015, 2016 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET CORVETTE | 2015, 2016 |
| CHEVROLET SILVERADO 1500 | 2015, 2016 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 2500 | 2015, 2016 (the catalog's model; the bulletin names a series or trim of it) |
| CHEVROLET SILVERADO 3500 | 2015, 2016 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 1500 | 2015, 2016 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 2500 | 2015, 2016 (the catalog's model; the bulletin names a series or trim of it) |
| GMC SIERRA 3500 | 2015, 2016 (the catalog's model; the bulletin names a series or trim of it) |
| GMC YUKON | 2015, 2016 |
| GMC YUKON XL | 2015, 2016 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 26V289000 | 2026-05-07. POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) |
|---|---|
| 14V819000 | 2014-12-24. POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT |
| 2014589 | 2014-12-22. Powertrain |
| 2014577 | 2014-12-18. Engine |
| 2014254 | 2014-06-27. Powertrain |
| 14V374000 | 2014-06-27. POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) |
| 2014102 | 2014-03-31. Powertrain |
| 14V152000 | 2014-03-31. POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES |
| 14V007000 | 2014-01-13. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
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|---|---|
| 23-NA-153 | 2025-10-25. Service bulletin. The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. |
| 22-NA-080 | 2025-10-16. Service bulletin. This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder. |
| 15-NA-010 | 2025-07-07. Service bulletin. This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states. |
| PI0281L | 2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers. |
| 25-NA-052 | 2025-04-28. Service bulletin. This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system. |
| 25-NA-052 | 2025-04-10. Service bulletin. This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system. |
| PIP5966A | 2025-03-02. Service bulletin. This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement |
| PIP5966A | 2025-03-02. Service bulletin. This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement |
| 16-NA-003 | 2025-02-28. Service bulletin. This service bulletin provides repair information to correct a customer concern of a chirp, squeak noise heard coming from the rear of vehicle. |