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Service bulletin PIC6307D

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10125116
Published by NHTSA2017-12-14
Manufacturer's numberPIC6307D
Manufacturer's date2017-11-15
NHTSA componentBACK OVER PREVENTION: CAMERA SYSTEM

NHTSA's summary

This Preliminary information communicates a parts restriction for the Super Cruse components

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Backup camera

Vehicles listed
CADILLAC CT6 PLUG-IN HYBRID2018 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
17-NA-3312023-02-28. Service bulletin. This informational bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.
21NA2302022-06-21. Service bulletin. This service bulletin provides a repair procedure to correct a customers concern of Whining/Whirring, Whistle, Squeaking, Groaning/Growling Noise Coming from Front Wheel/Engine Area.
070601016G2022-06-13. Service bulletin. This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
PIP58482022-05-16. Service bulletin. This Preliminary information communicates the source component of the noise could be the bearing or shaft and not engine related.
PIP57852022-03-14. Service bulletin. This Preliminary information communicates the source component of the noise could be the bearing or shaft and not engine related.
PIC6048N2022-02-14. Service bulletin. This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
17NA0402021-12-20. Service bulletin. This service bulletin provides a procedure to correct a condition of Brake Squeal or Squeak Noise Intermittently on Initial Brake Applies.
21NA0302021-05-24. Service bulletin. This service bulletin provides a procedure to correct a customer concern of Engine Noise and/or Belt Squeak, MIL Illuminated.
PIP57852021-04-19. Service bulletin. This Preliminary information communicates the source component of the noise could be the bearing or shaft and not engine related.
17-NA-3312021-04-15. Service bulletin. Rear View Camera Guidelines Not Present at Times Condition Some customers may report that the Rear View Camera (RVC) guidelines are temporarily not available at times but the RVC will remain on during the concern. Additionally, no related DTCs will be found if this bulletin applies. One example of when this concern may be observed is if a customer quickly starts the car and immediately places the shifter in Reverse while the infotainment system is still in the initial boot up process. Cause This is a result of the RVC image being provided via an alternate robust RVC feed from the Video Bypass Module (NGI systems) or from the radio (BYOM2 and Info 3.0 systems). This alternate robust RVC feed is provided in the event that the primary RVC feed is not available for any reason just to ensure that the RVC image is always present when in reverse. Correction If this concern is experienced and no related codes are present, DO NOT replace any parts as it is normal for the RVC guidelines not to be present when the RVC image being displayed is from the alternate robust RVC feed. If this occurs after quickly starting the vehicle and immediately placing the shifter in Drive, the RVC guidelines can be displayed again in most cases if they are really needed by safely coming to a stop, placing the transmission in Park for a moment, and then shifting to Reverse again.