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Service bulletin A371390 2032971-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10123980
Published by NHTSA2017-11-17
Manufacturer's numberA371390 2032971-
Manufacturer's date2013-02-11
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

NHTSA's summary

Transmission warning message appears in instrument cluster. The gearbox is in limp mode until key is cycled. Fault P17E100 (DFCC 9473) is stored in transmission control unit. The DFCC is the 4-6 digit code that is typically listed before the fault code. The fault is very sporadic and usually appears after a cold start. Fault is caused by transmission software that is too sensitive.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline, Automatic transmission, Transmission control module

Trouble codes named

P17E1

Vehicles listed
AUDI S42011, 2012
AUDI S52011, 2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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35 13 15 20304772022-05-02. Service bulletin. The following message appears in the information display: ?Gearbox malfunction: you can continue driving.
37 14 31 20130022022-05-02. Service bulletin. As the sump pan gasket settles, the torque of the bolts decreases and the seal may leak. Automatic transmission fluid is leaking at the sump pan gasket.
37 13 09 20287152022-05-02. Service bulletin. After a mechatronics, torque converter, or complete gearbox replacement, the clutches must be adapted to the new component. This requires a gradual move of the clutch linings toward the optimal operating points in the most diverse load conditions. As a result, sporadic driving power disruptions lasting for less than a second or reduced shift comfort are possible over the first 500 miles. This is normal, and these issues will decrease over time. The issues can also occur if the adaptation values of the gearbox were deleted.
37 13 08 20341632022-05-02. Service bulletin. Software error in the transmission control module. Customer may report that the transmission does not work correctly. ? Shortly after a cold start, the following message appears in the instrument cluster display: ?Gearbox Malfunction! Journey can be continued?. The gearbox is in limp mode until the key is cycled. ? The issue is very sporadic and cannot be reproduced with a test drive. ? DTC P17E1 (Gear positioner 2 mechanical malfunction) with DFCC 9473 is stored in the transmission control module, J743 (address word 02). ? The DFCC is the 4-6 digit code that is typically listed before the fault code (Figure 1).