Service bulletin 37 13 08 2034163

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

Software error in the transmission control module. Customer may report that the transmission does not work correctly. ? Shortly after a cold start, the following message appears in the instrument cluster display: ?Gearbox Malfunction! Journey can be continued?. The gearbox is in limp mode until the key is cycled. ? The issue is very sporadic and cannot be reproduced with a test drive. ? DTC P17E1 (Gear positioner 2 mechanical malfunction) with DFCC 9473 is stored in the transmission control module, J743 (address word 02). ? The DFCC is the 4-6 digit code that is typically listed before the fault code (Figure 1).

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Transmission and driveline, Automatic transmission, Software, Transmission control module

Trouble codes named

P17E1

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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