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Service bulletin A351416 2027363-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10122456
Published by NHTSA2017-11-08
Manufacturer's numberA351416 2027363-
Manufacturer's date2014-05-01
NHTSA componentELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

NHTSA's summary

Supersedes Technical Service Bulletin Group 35 number 13-11 dated June 11, 2013. One or multiple transmission-related concerns may be present. Harsh downshifting of multiple gears: 7-5, 4-3, 2-1. This may happen during just one of these shifts. A bump is felt after vehicle comes to a stop (2-1 downshift). Fluctuating engine speed after 5-4 shift with accelerator at 80-100% accelerator pedal position (kick-down). The driver information system displays the message "Gearbox complaint! Journey can be continued." After a key cycle the complaint is fixed. The vehicle was parked in gear lever position N and the ignition switched off. DTC P1724 (signal for immobilizer, short circuit to ground) is logged in the transmission control module, J217 (address word 02). Incorrect transmission software.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Transmission and driveline, Automatic transmission

Trouble codes named

P1724

Vehicles listed
AUDI S42010, 2011
AUDI S5 CABRIOLET2010 to 2011

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
35 14 17 20322112022-05-31. Service bulletin. Gearbox warning light
35 13 12 20280852022-05-31. Service bulletin. leaks from transmission.
35 13 11 20273632022-05-31. Service bulletin. Drivability concerns or P1724 fault stored S-Tronic Transmission.
35 13 09 20280852022-05-31. Service bulletin. Speed S-tronic, leaks from transmission
AWA 22-032022-05-05. Service bulletin. This Document informs dealers on the new DSG transmission warranty extension for 2010-2012 S4 & S5 vehicles
35 13 15 20304772022-05-02. Service bulletin. The following message appears in the information display: ?Gearbox malfunction: you can continue driving.
37 13 09 20287152022-05-02. Service bulletin. After a mechatronics, torque converter, or complete gearbox replacement, the clutches must be adapted to the new component. This requires a gradual move of the clutch linings toward the optimal operating points in the most diverse load conditions. As a result, sporadic driving power disruptions lasting for less than a second or reduced shift comfort are possible over the first 500 miles. This is normal, and these issues will decrease over time. The issues can also occur if the adaptation values of the gearbox were deleted.
37 13 08 20341632022-05-02. Service bulletin. Software error in the transmission control module. Customer may report that the transmission does not work correctly. ? Shortly after a cold start, the following message appears in the instrument cluster display: ?Gearbox Malfunction! Journey can be continued?. The gearbox is in limp mode until the key is cycled. ? The issue is very sporadic and cannot be reproduced with a test drive. ? DTC P17E1 (Gear positioner 2 mechanical malfunction) with DFCC 9473 is stored in the transmission control module, J743 (address word 02). ? The DFCC is the 4-6 digit code that is typically listed before the fault code (Figure 1).
35 14 17 20322112022-05-02. Service bulletin. Incorrect driving mode sensor module. The driver information system displays the message ?Gearbox malfunction: you can continue driving?.
35 13 11 20273632022-05-02. Service bulletin. Incorrect transmission software.