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Service bulletin V641402 2038703

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10121614
Published by NHTSA2017-10-31
Manufacturer's numberV641402 2038703
Manufacturer's date2014-10-27
NHTSA componentSTRUCTURE:BODY:DOOR; VISIBILITY:GLASS, SIDE/REAR

NHTSA's summary

Technical Bulletin (Rear Door Glass Inoperative): This document informs that the rear glass cannot be opened / closed, the rear glass may fall into the door, or the rear glass motor operates but the glass does not move. The spreader plug with expanding pin for securing the door glass to the window regulator can wander loose from the glass. If this occurs the door glass will no longer be secured to the window regulator. The production solution for this issue was and updated rear door glass and spreader plug with expanding pin in production. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Glass, wipers and mirrors

Vehicles listed
VOLKSWAGEN PASSAT2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SM 26-20262026-06-04. Other. This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
V5515032021354_82024-11-06. Service bulletin. Lack of paint under roof
TT 00-24-012024-10-09. Other. Wind & Water Leak Checking
9214012024-04-15. Service bulletin. Wiper Motor Noisy or Inoperative
9213022024-04-15. Service bulletin. Wiper Blade Inspection for Proper Warranty Coding
9213012024-04-15. Service bulletin. Customer States Windshield Wipers Streak or Smear
9212042024-04-15. Service bulletin. Wiper Blade Inspection for Proper Warranty Coding
TT9714012024-04-08. Service bulletin. Washer Level Sensor
TT9214022024-04-08. Service bulletin. Washer Level Sensor
TT921201a2024-04-08. Service bulletin. Rain Sensing Windshield Wipers