Service bulletin A721308 2023324-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10121357
Published by NHTSA	2017-10-31
Manufacturer's number	A721308 2023324-
Manufacturer's date	2013-09-10
NHTSA component	SEATS

NHTSA's summary

Supersedes Technical Service Bulletin Group 72 number 10-01 dated April 23, 2010. The rear center seat rattles at the backrest latching mechanism. The rear center seat release handle for folding the center seat backrest flat does not function. The rod between the rear center backrest latch and the release lever is detached. After the rod detaches and the center backrest is latched to the rear backrest on the driver?s side, the center backrest cannot be folded flat independent from the driver?s side rear backrest. The loose connection inside the latching mechanism can create noises from the rear center seat when the vehicle is driven over rough roads.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Vehicles listed
AUDI Q5	2009, 2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
TSB_2071893_2	2025-05-03. Service bulletin. This TSB provides damage assessment guidelines for textile seat covers.
A911426 2036576-	2017-12-14. Service bulletin. The MMI screen goes blank then restarts or the MMI screen freezes for a few minutes then recovers when the user searches for a contact name in the MMI address book when a phone is connected to the vehicle via Bluetooth. This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.
A721204 2030729-	2017-11-08. Service bulletin. Supersedes Technical Service Bulletin Group 72 number 12-03 dated September 5, 2012. Customer may report squeak or rattle sounds coming from the rear seat area. The rattle sound can be caused from the pivot point of the torsion bar within the 2/3 rear seat backrest pivot assembly. The squeak noise may be coming from the rear seat armrest area, specifically from the contact surface between the armrest lock and the striker pin.
721312 2030729-4	2017-11-03. Service bulletin. Supersedes Technical Service Bulletin Group 72 number 13-05 dated September 5, 2013. Customer may report hearing squeak or rattle sounds coming from the rear seat area. The rattle sound may be caused from the pivot point of the torsion bar within the 2/3 rear seat backrest pivot assembly. The squeak noise may be coming from the rear seat armrest area, specifically from the contact surface between the armrest lock and the striker pin.
A721305 2030729-	2017-10-31. Service bulletin. Supersedes Technical Service Bulletin Group 72 number 12-04 dated November 30, 2012. Customer may report hearing squeak or rattle sounds coming from the rear seat area. The rattle sound may be caused from the pivot point of the torsion bar within the 2/3 rear seat backrest pivot assembly. The squeak noise may be coming from the rear seat armrest area, specifically from the contact surface between the armrest lock and the striker pin.
A721311 2023324-	2017-10-31. Service bulletin. Supersedes Technical Service Bulletin Group 72 number 13-08 dated September 10, 2013. The rear center seat rattles at the backrest latching mechanism. The rear center seat release handle for folding the center seat backrest flat does not function. The rod between the rear center backrest latch and the release lever is detached. After the rod detaches and the center backrest is latched to the rear backrest on the driver?s side, the center backrest cannot be folded flat independent from the driver?s side rear backrest. The loose connection inside the latching mechanism can create noises from the rear center seat when the vehicle is driven over rough roads.
A721617 2030729-	2017-10-04. Service bulletin. Customer may report hearing squeak or rattle sounds coming from the rear seat area. The rattle sound may be caused from the pivot point of the torsion bar within the 2/3 rear seat backrest pivot assembly. The squeak noise may be coming from the rear seat armrest area, specifically from the contact surface between the armrest lock and the striker pin. Production solution improved 2/3 rear seatback frame torsion bar to pivot incorporating internal plastic guides. The striker pin has also been improved to reduce the contact surface with the lock.
A721616 2030729-	2017-10-04. Service bulletin. Customer may report hearing squeak or rattle sounds coming from the rear seat area. The rattle sound may be caused from the pivot point of the torsion bar within the 2/3 rear seat backrest pivot assembly. The squeak noise may be coming from the rear seat armrest area, specifically from the contact surface between the armrest lock and the striker pin. Improved 2/3 rear seatback frame torsion bar to pivot incorporating internal plastic guides. The striker pin has also been improved to reduce the contact surface with the lock.
2030729/4	2016-05-23. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2023324/3	2016-05-23. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.