Service bulletin A911426 2036576-
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10125564 |
| Published by NHTSA | 2017-12-14 |
| Manufacturer's number | A911426 2036576- |
| Manufacturer's date | 2014-02-24 |
| NHTSA component | SEATS |
NHTSA's summary
The MMI screen goes blank then restarts or the MMI screen freezes for a few minutes then recovers when the user searches for a contact name in the MMI address book when a phone is connected to the vehicle via Bluetooth. This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Seats
| AUDI A4 | 2010 |
|---|---|
| AUDI A4 ALLROAD | 2013, 2014, 2015 |
| AUDI A4 AVANT | 2011 to 2012 |
| AUDI A5 | 2010, 2011, 2012, 2013, 2014, 2015 |
| AUDI A5 CABRIOLET | 2010 to 2015 |
| AUDI A6 | 2012, 2013, 2014, 2015 |
| AUDI A7 | 2012, 2013, 2014, 2015 |
| AUDI A8 | 2010, 2011, 2012, 2013, 2014, 2015 |
| AUDI Q5 | 2010, 2011, 2012, 2013, 2014, 2015 |
| AUDI Q7 | 2009, 2010, 2011, 2012, 2013, 2014, 2015 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| TSB_2071893_2 | 2025-05-03. Service bulletin. This TSB provides damage assessment guidelines for textile seat covers. |
|---|---|
| 7413162035814 1 | 2021-12-13. Service bulletin. 74 Front center armrest is stuck, does not slide, or is inoperative. |
| 7413152035757 1 | 2021-12-13. Service bulletin. Customer may complain that the seat pneumatics (side bolsters and lumbar support) actuate without |
| A901446 2035937- | 2017-12-14. Service bulletin. Supersedes Technical Service Bulletin Group 90 number 13-43 dated December 3, 2013. The seatbelt warning light is illuminated, but the passenger seatbelt is buckled. The seatbelt warning chime is not on. This bulletin only applies to vehicles equipped with navigation system. Software of the instrument cluster control module needs to be updated. |
| A741418 2036572- | 2017-12-14. Service bulletin. The panel on the back of the front seat is warped or dented. The headrest on the rear seatback may also be damaged. The damage is caused when the headrest of the rear seat backrest comes in contact with the back of the front seat. This occurs when the rear seat is folded down with the headrests installed, and the front seat is moved back far enough to make contact with the rear seat headrest. |
| A741417 2035757- | 2017-12-14. Service bulletin. Supersedes Technical Service Bulletin Group 74 number 13-15 dated November 15, 2013. Customer may complain that the seat pneumatics (side bolsters and lumbar support) actuate without any input from the customer. This condition can occur when the vehicle is driven at high altitudes or when the outside temperature fluctuates. DTCs may be present in the front seat pneumatics control modules, J873 and J872 (address words 88 and 89) or in the rear seat pneumatics control modules (in certain A8 models only), J875 and J874 (address words 8A and 8D). |
| A721204 2030729- | 2017-11-08. Service bulletin. Supersedes Technical Service Bulletin Group 72 number 12-03 dated September 5, 2012. Customer may report squeak or rattle sounds coming from the rear seat area. The rattle sound can be caused from the pivot point of the torsion bar within the 2/3 rear seat backrest pivot assembly. The squeak noise may be coming from the rear seat armrest area, specifically from the contact surface between the armrest lock and the striker pin. |
| A571278 2031413- | 2017-11-08. Service bulletin. The seat memory does not work. The MMI displays that the memory function is not active. The seat memory control unit can be deactivated due to voltage fluctuations in the vehicle? s power system, or from a large static discharge through the seat cover. If the seat memory control unit is deactivated due to the above mentioned influences, the control unit cannot be reactivated through any vehicle controls, vehicle keys, or through the normal GFF test plans. It can only be reactivated with special test plans within the tester. |
| A741419 2036572- | 2017-11-08. Service bulletin. Supersedes Technical Service Bulletin Group 74 number 14-18 dated February 26, 2014. The panel on the back of the front seat is warped or dented. The headrest on the rear seatback may also be damaged. The damaged is caused when the headrest of the rear seat backrest comes in contact with the back of the front seat. This occurs when the rear seat is folded down with the headrests installed, and the front seat is moved back far enough to make contact with the rear seat headrest. |
| A721414 2037166- | 2017-11-08. Service bulletin. The front lower seat frame has play or makes noise when the vehicle is cornering. The bolts on the seat pan that connect to the frame were not properly torqued by the supplier, and they can become loose. |