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Service bulletin 122-W6E3D-03

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10120601
Published by NHTSA2017-10-25
Manufacturer's number122-W6E3D-03
Manufacturer's date2017-02-20
NHTSA componentEQUIPMENT:APPLIANCE:AIR CONDITIONER

NHTSA's summary

No cooling in the passenger compartment. NOTE: A low state of charge of the High Voltage Battery can cause the AC to be deactivated until the state of charge increases to an adequate level. Customers who do not plug their vehicle in on a regular basis may have this issue. There are two shut off valves in the refrigeration circuit. 1. The chiller shut off valve is normally open and requires 12V be applied to it from the AC control unit to close it. This would stop cooling of the high voltage battery. a. Power and ground from the AC CU can be checked at the connector of the valve. 2. The evaporator shut off valve is normally closed and requires 12V to be applied to it, via a relay, in order for the valve to open and provide cooling to the passenger compartment. a. The evaporator shut off valve can be diagnosed easily by removing the relay and jumping the load contacts of the relay to see if power makes it to the valve. Power at the valve opens it and the evaporator gets cold with normal AC operation. b. The relay winding circuit can be tested for power and ground from the AC CU.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Heating and air conditioning

Vehicles listed
PORSCHE CAYENNE S E-HYBRID2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA2016
PORSCHE PANAMERA 4S2017 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE PANAMERA S E-HYBRID2015 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20230242023-01-26. Heater And Defroster
20186612018-11-28. Accessories
18V8440002018-11-28. EQUIPMENT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
No. 120-19-32024-05-03. Service bulletin. Symptom based workshop manual for a noise symptom - rattling noises from engine compartment. Checking balance shaft bracing wheel and replacing if necessary - G2
No. 24072024-05-02. Service bulletin. Special tools and equipment information on the Cayenne E-Hybrid tools - frame, mount, ring wrench insert.
No. 24042024-04-03. Service bulletin. Special tools and equipment information for the Boxster, Cayman, 911, and Panamera
No. 166-21-22024-02-08. Service bulletin. Technical information for Oil Leakage on Cylinder Head Cover: Insert Micro-Self-Locking Screw
No. 16-132024-02-07. Service bulletin. Symptom-based workshop manual for eliminating transmission symptoms. reprogramming control unit for tiptronic transmission
No. 32-172024-01-03. Service bulletin. Symptom-based workshop manual for a noise symptom - creaking noises from the body front area of the vehicle - replacing upper trailing arm
No. 34-162024-01-03. Service bulletin. Installation and conversion instructions for the snow chain
No. 134-232023-12-08. Service bulletin. Technical information for rear spoiler control unit replacement
PIWIS2302s2023-12-08. Service bulletin. Information for PIWIS tester update 42.300.050 & .052
No. 35-232023-12-07. Service bulletin. Instructions on manufactures certificate for approved Porsche A40 engine oils