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Service bulletin No. 16-13

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10249865
Published by NHTSA2024-02-07
Manufacturer's numberNo. 16-13
Manufacturer's date2024-01-05
NHTSA componentEQUIPMENT

NHTSA's summary

Symptom-based workshop manual for eliminating transmission symptoms. reprogramming control unit for tiptronic transmission

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
PORSCHE CAYENNE2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
PORSCHE CAYENNE (E2)2011 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE DIESEL2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE E-HYBRID2014 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE GTS2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE GTS2016 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE S2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE S2018 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE S E-HYBRID2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE S HYBRID2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE TURBO2011, 2012, 2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE TURBO2018 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE TURBO S2014 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE TURBO S2016 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE redundant CAYENNE S HYBRID2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20186612018-11-28. Accessories
18V8440002018-11-28. EQUIPMENT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
No. 24072024-05-02. Service bulletin. Special tools and equipment information on the Cayenne E-Hybrid tools - frame, mount, ring wrench insert.
PIWIS2302s2023-12-08. Service bulletin. Information for PIWIS tester update 42.300.050 & .052
No. 35-232023-12-07. Service bulletin. Instructions on manufactures certificate for approved Porsche A40 engine oils
No. 33-232023-12-07. Service bulletin. Instructions on manufactures certificate for approved Porsche C30 engine oils
No. 32-232023-12-07. Service bulletin. Instructions on manufacturers certificate for approved C20 engine oils
PIWIS2302r2023-12-07. Service bulletin. Information for PIWIS tester update 42.300.040 & .041
PIWIS2302q2023-12-07. Service bulletin. Information for PIWIS tester update 42.300.035
PIWIS2302p2023-12-07. Service bulletin. Information for PIWIS tester update 42.300.030 - .032
No. D6542023-12-07. Service bulletin. Parts information for parts withdrawal involving the glass roof - 9J0877069EY and 9J0877069DY
No. 28-152023-11-08. Service bulletin. Installation and conversion instructions for the rear seat entertainment