Service bulletin ITB13-035b

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10120577
Published by NHTSA	2017-10-25
Manufacturer's number	ITB13-035b
Manufacturer's date	2016-10-21
NHTSA component	EQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
INFINITI JX35	2013
INFINITI QX60	2014, 2015, 2016, 2017
INFINITI QX60 HYBRID	2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
ITB23-010E	2024-03-08. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of ITB23-010.
ITB23-010D	2024-02-08. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of ITB23-010.
ITB12-011Q	2024-02-08. Service bulletin. TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010C	2023-09-08. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010B	2023-09-08. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010	2023-04-06. Service bulletin. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and “bug” fixes. IMPORTANT: If the client is experiencing a software related concern, refer to ITB21-011 to verify if the client concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.
ITB19-024C	2023-04-04. Service bulletin. DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12-072G	2022-05-20. Service bulletin. INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB11021B	2021-05-10. Service bulletin. SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90° (see Figure 1). Moving vehicles as shown in this bulletin will prevent tire Flat Spotting. See this bulletin for further detail.
ITB15012F	2021-05-10. Service bulletin. IF YOU CONFIRM: The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration) AND One of these DTCs is stored: - P17F0 (CVT_JUDDER (T/M INSPECTION)) - P17F1 (CVT_JUDDER (C/U INSPECTION)) NOTE - If a transmission judder (as described above) is not reported, this bulletin does not apply. - If either P17F0 or P17F1 are not stored, this bulletin does not apply. - ITB15-010, Enhanced Diagnostic Logic For CVT Judder, has reprogramming instructions that may apply. ACTIONS: Perform the SERVICE PROCEDURE, starting on page 3. - Review the Repair Flow Chart on the next page. NOTE: Essential Tool Tech Cam (borescope) J-51951 has been sent to dealers. This tool?s attachments make CVT inspection possible. See this bulletin for further detail.