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Service bulletin V571401 2038202

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10120319
Published by NHTSA2017-10-21
Manufacturer's numberV571401 2038202
Manufacturer's date2014-09-03
NHTSA componentLATCHES/LOCKS/LINKAGES:DOORS:LATCH

NHTSA's summary

Technical Bulletin (Front Door Latches Hard to Release): This document informs the front door latch operation is affected by various climate or temperature conditions and as a result may require increased effort to release. Therefore Customers may comment that the front door is hard to open with exterior handle. This document is for informing only and informs how to service this issue.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Latches and locks, Door latch

Vehicles listed
VOLKSWAGEN BEETLE2012, 2013, 2014, 2015
VOLKSWAGEN BEETLE CONVERTIBLE2013, 2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN GOLF2015
VOLKSWAGEN GTI2015
VOLKSWAGEN JETTA2011, 2012, 2013, 2014
VOLKSWAGEN PASSAT2012, 2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
5714032023-07-17. Service bulletin. Front Door Locks Hard to Release
5714022023-07-17. Service bulletin. Customer may comment that the front door is hard to open with exterior handle.
5714012023-07-17. Service bulletin. Front Door Latches Hard to Release
TT571401a2023-07-17. Service bulletin. For concerns of a door latch (or latches) not locking/unlocking or the outside door handle is inoperative at low ambient temperatures, perform normal diagnostic procedures to determine if the latch is affected by cold weather. If it has been determined that the latch is affected by water entry that freezes and causes the latch to fail or intermittently malfunction, replace the latch. If a latch cap (Figure 1) is installed on the old latch, install the cap on the replacement latch. If the cap is not installed order the cap and install it on the new latch.
TT5714012023-07-17. Service bulletin. Bring the vehicle into the shop. Thaw out the frozen door latch. Dry any moisture in the door latch with shop air. Install cap (shield,) for the door latch as listed in ETKA. Apply a spray lubricant to the door latch and retest operation.
V5718012042955-52020-12-04. Service bulletin. Update to model and model year applicability and remove WISE claiming information.
V571404 20382022017-11-08. Service bulletin. Technical Bulletin (Front Door Locks Hard to Release): This document informs of Customers who comment that the front door is hard to open with exterior handle. For concerns of front door lock hard to release from the outside door handle, or the outside handle binds. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Profi - 2015-0452017-10-31. Service bulletin. Validation for Door locking issue
V571402 20382022017-10-21. Service bulletin. Technical Bulletin (Front Door Locks Hard to Release): This document informs the customer may comment that the front door is hard to open with exterior handle. This is due to the front door lock operation being affected by various climate or temperature conditions, and as a result may require increased effort to release. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V571403 20382022017-10-21. Service bulletin. Technical Bulletin (Front Door Locks Hard to Release): The front door lock operation is affected by various climate or temperature conditions and as a result may require increased effort to release. Due to this the customer Customer may comment that the front door is hard to open with the exterior handle. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.