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Service bulletin V5718012042955-5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10182514
Published by NHTSA2020-12-04
Manufacturer's numberV5718012042955-5
Manufacturer's date2020-11-04
NHTSA componentSTRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH

NHTSA's summary

Update to model and model year applicability and remove WISE claiming information.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Latches and locks, Door latch

Vehicles listed
VOLKSWAGEN ATLAS2018, 2019, 2020, 2021
VOLKSWAGEN ATLAS CROSS SPORT2020, 2021
VOLKSWAGEN GOLF2009
VOLKSWAGEN GOLF2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
VOLKSWAGEN GOLF ALLTRACK2017, 2018
VOLKSWAGEN GOLF R2015 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN GOLF R2016, 2017, 2018
VOLKSWAGEN GOLF SPORTWAGEN2015, 2016, 2017, 2018
VOLKSWAGEN GTI2009, 2010, 2011, 2012, 2013, 2014, 2015
VOLKSWAGEN GTI2016 to 2018
VOLKSWAGEN JETTA2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
VOLKSWAGEN PASSAT2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
VOLKSWAGEN TIGUAN2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
VOLKSWAGEN TIGUAN LIMITED2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
5714032023-07-17. Service bulletin. Front Door Locks Hard to Release
5714022023-07-17. Service bulletin. Customer may comment that the front door is hard to open with exterior handle.
5714012023-07-17. Service bulletin. Front Door Latches Hard to Release
TT571401a2023-07-17. Service bulletin. For concerns of a door latch (or latches) not locking/unlocking or the outside door handle is inoperative at low ambient temperatures, perform normal diagnostic procedures to determine if the latch is affected by cold weather. If it has been determined that the latch is affected by water entry that freezes and causes the latch to fail or intermittently malfunction, replace the latch. If a latch cap (Figure 1) is installed on the old latch, install the cap on the replacement latch. If the cap is not installed order the cap and install it on the new latch.
TT5714012023-07-17. Service bulletin. Bring the vehicle into the shop. Thaw out the frozen door latch. Dry any moisture in the door latch with shop air. Install cap (shield,) for the door latch as listed in ETKA. Apply a spray lubricant to the door latch and retest operation.
VIN4APIN202302022023-03-06. Service bulletin. Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states fuel tank difficult to fill, pump keeps clicking off Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Noise from front end while driving Customer states MIL-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Customer states KESSY door lock/unlock inoperative Customer states cannot set seat memory. Customer states cannot set seat memory. Customer states AC inoperative
VIN4APIN202212122023-01-06. Service bulletin. Customer states rattle noise from the underbody heat shields Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states noise from the front end (usually right side) Customer states MIL-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Customer states airbag light on Customer states KESSY door lock/unlock inoperative "Customer states there is a visual imperfection in the windshield" Customer states cannot set seat memory. Customer states cannot set seat memory. Customer states AC inoperative
VIN4APIN202208192022-09-01. Service bulletin. Customer states rattle noise from the underbody heat shields Customer states brake noise, dust and uneven pad wear Customer states MIL-on, fault P0442 and/or P0456 stored in ECM memory Customer states rattle noise under vehicle Customer states MIL-on, fault P0463 stored in ECM memory Customer states coolant light on, coolant level low Customer states MIL-on, fault P19F7 P3081 P0116 and/or P0117 in the ECM Customer states noise from the front end Customer states blind spot monitoring error in MFI Customer states airbag light on Customer states KESSY door lock/unlock inoperative "Customer states there is a visual imperfection in the windshield" Customer states AC inoperative
TT 57 20 012020-10-06. Service bulletin. Door lock concern diagnosis
TT 57 20 01-32020-10-01. Service bulletin. Door lock concern diagnosis