Service bulletin ITB17-006a
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10119213 |
| Published by NHTSA | 2017-10-15 |
| Manufacturer's number | ITB17-006a |
| Manufacturer's date | 2017-07-28 |
| NHTSA component | AIR BAGS |
NHTSA's summary
2017 QX30; AIR BAG DIAGNOSIS SENSOR UNIT REPLACEMENT This bulletin has been amended. Changes have been made on pages 1 and 2. No other changes have been made. Please discard previous versions of this bulletin.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Air bags
| INFINITI QX30 | 2017 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2017538 | 2017-11-02. Airbag |
|---|---|
| 17V691000 | 2017-11-01. AIR BAGS:FRONTAL |
| 2017115 | 2017-03-07. Airbag |
| 17V143000 | 2017-03-06. AIR BAGS:SIDE/WINDOW |
| 16V939000 | 2016-12-28. AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE |
| 2016649 | 2016-12-22. Airbag |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| PC834 - PG7B5 Ca | 2021-10-07. Service bulletin. PG7B5 Driver Side Curtain Air Bag Campaign Quality Review ***** Retailer Announcement ***** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs for a previously completed campaign (PG7B5). If the VIN displays QA campaign ID PC834, retailers should perform the procedure attached to this communication even if the National Service History indicates the remedy action was previously performed for the vehicle. The VIN identified with this QA campaign ID is being inspected to ensure the recall remedy was performed and documented in accordance with INFINITI’s quality standards. ***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED PROCEDURE: 1. Verify if vehicle is affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PC834. 2. Retailers should complete this action on both a retailed vehicle or a previously owned vehicle within retailer inventory. • Retailers should follow all stop sale and do not drive, loan, sell, or trade instructions for campaigns. 3. Retailers will need to file the appropriate claim using applicable Op Code information in the repair procedure attached to this announcement to close the campaign. NOTE: Parts replaced under this activity will be placed on parts return. Monitor the Warranty Parts Return Website located at NNAnet.com for notifications. |
|---|---|
| Infiniti USA Tak | 2018-12-03. Service bulletin. Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% customer recall participation for the following vehicles: ? 2001 I30 ? 2002-04 I35 ? 2003-08 FX ? 2002-03 QX4 ? 2006-10 M Sedan INFINITI expects to upload the next refreshed owner list to DBS within the next week. We will also be reassigning VINs to retailers based on information changes. We didn?t reassign any VINs in Q2 to avoid any mid-quarter objective impact. If VINs were repaired out of network, the retailer/region with the original assignment received credit for the repair. This is an extremely serious safety issue and INFINITI is taking significant and unprecedented steps to increase client recall participation but it needs retailer help to achieve its remedy goals. A separate communication will be released later this month informing regional personnel of the requirements for bonus payout in Q3 and Q2 results. The Q3 objective is based on the average number of repairs in Q2 multiplied by the number of service days in Q3 (Mon-Sat minus any holidays). Retailer engagement is critical with this effort. It is a company-wide responsibility to make it a priority to replace these dangerous airbag inflators in affected vehicles. Further, increasing recall participation represents significant gross profit opportunity for our retailers. |
| PG8B0 2017 QX30 | 2018-02-21. Service bulletin. Owner Manual Addendum Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is providing owners of approximately 12,000 MY2017 INFINITI QX30 vehicles with an addendum card to the Owner?s Manual. The addendum corrects the description of the Passenger Airbag status lamp operation. Clients will be asked to place the addendum card inside the Owner?s Manual. ***** What Retailers Should Do ***** 1. If a retailer receives an addendum card for a vehicle they have retailed, currently have in their preowned inventory, or placed into INFINITI Courtesy Vehicle (ICV) Service, the retailer should either forward the owner?s manual addendum to the current owner or add the addendum to the owner?s manual of any vehicles they currently control. 2. Clients receiving this addendum card have been advised to insert this card into their owner?s manual. SERVICE COMM will not be active for this campaign. |
| ITB17-006 | 2017-10-15. Service bulletin. 2017 QX30; AIR BAG DIAGNOSIS SENSOR UNIT REPLACEMENT SERVICE INFORMATION If the Air Bag Diagnosis Sensor Unit needs to be replaced in an Applied Vehicle for any reason, follow the procedures in this bulletin to ensure all required steps are performed before and after replacement. Parts of the Air Bag Diagnosis Sensor Unit Replacement Procedure PART 1: Save ECU Data PART 2: Replace Air Bag Diagnosis Sensor Unit PART 3: Programming PART 4: Write Configuration PART 5: Learn Key Number PART 6: Lock ECU PART 7: Erase DTCs NOTE: Zero Point Reset is not required after Air Bag Diagnosis Sensor Unit replacement. This is different than what is instructed in the Electronic Service Manual (ESM). The ESM will be updated at a later date. |
| ITB16-036 | 2017-02-14. Service bulletin. IF AN AIR BAG DIAGNOSIS SENSOR UNIT, ENGINE CONTROL MODULE, OR TRANSMISSION CONTROL MODULE IS REPLACED AND THE CONFIGURATION OF THE OLD UNIT COULD NOT BE SAVED, USE THE SERVICE PROCEDURE |