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Service bulletin SSP99

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10118483
Published by NHTSA2017-10-04
Manufacturer's numberSSP99
Manufacturer's date2015-12-30
NHTSA componentSTRUCTURE; EQUIPMENT

NHTSA's summary

Mazda Motor Corporation is extending the warranty coverage for dashboards on certain 2010 Mazda3 vehicles produced from October 7, 2008 through April 28, 2010. For certain 2010 Mazda3 vehicles, the warranty coverage for dashboard replacement for sticky surface condition only is extended to 10 years (120 months) from the original Warranty Start Date, with no mileage limitations. Any other condition for dashboard replacement, such as discoloration, warp, or material splitting, is covered only for 36 months or 36,000 miles, whichever comes first. On certain subject vehicles that are exposed to severe environmental conditions including high ambient temperature and humidity, the material used in the dashboard may deteriorate over time. If there is prolonged exposure and deterioration, the dashboard could develop a sticky surface. If a sticky dashboard surface condition exists, the dashboard must be replaced.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Equipment and accessories

Vehicles listed
MAZDA MAZDA32010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20164312016-09-06. Structure
16V6440002016-09-06. STRUCTURE:BODY:HATCHBACK/LIFTGATE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SA-039/252025-09-05. Service bulletin. Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can focus the sun's rays onto a small area and acting like magnifiying glass direct the sunbeams into a hot pinpoint of light. This magnifcation of the sun's rays can cause damage to vehicle trim (see examples). Additional information and exemplar images regarding this phenomenon can be found by performing a google search.
SA-058-242024-09-04. Service bulletin. Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-032-23a2023-11-02. Service bulletin. If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
SA-039-23a2023-10-05. Service bulletin. Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-039-232023-08-05. Service bulletin. Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-008-22a2022-11-04. Service bulletin. Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
09012162022-06-06. Service bulletin. Paint damage Mazda pocket paint guide
09005162022-06-06. Service bulletin. Siriusxm satellite radio registration transfer after unit replacement
09004162022-06-06. Service bulletin. PROPER USAGE OF DRIVER'S FLOOR MAT.
04004162022-06-06. Service bulletin. Brake noise, judder and dragging diagnosis and servicing