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Service bulletin 16-NA-109

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10116596
Published by NHTSA2017-08-31
Manufacturer's number16-NA-109
Manufacturer's date2017-02-07
NHTSA componentSTEERING

NHTSA's summary

This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering

Vehicles listed
BUICK CASCADA2016, 2017
BUICK ENCLAVE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
BUICK ENCORE2013, 2014, 2015, 2016, 2017
BUICK ENVISION2016, 2017
BUICK LACROSSE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
BUICK LUCERNE2009, 2010, 2011
BUICK LUCERNE2012
BUICK REGAL2011, 2012, 2013, 2014, 2015, 2016, 2017
BUICK VERANO2012, 2013, 2014, 2015, 2016, 2017
CADILLAC ATS2013, 2014, 2015, 2016, 2017
CADILLAC CT62016
CADILLAC CT6 PLUG-IN HYBRID2017 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CADILLAC DTS2009, 2010, 2011
CADILLAC ELR2014, 2015, 2016, 2017
CADILLAC ESCALADE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CADILLAC ESCALADE ESV2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017
CADILLAC ESCALADE EXT2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
CADILLAC STS2009, 2010, 2011
CADILLAC XLR2009
CADILLAC XT52017
CADILLAC XTS2013, 2014, 2015, 2016, 2017
CHEVROLET AVALANCHE2009, 2010, 2011, 2012, 2013
CHEVROLET AVEO2009, 2010, 2011
CHEVROLET BOLT EV2017
CHEVROLET C SERIES2009
CHEVROLET CAMARO2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET CAPRICE2011 to 2017
CHEVROLET CAPTIVA2013 to 2015
CHEVROLET CAPTIVA SPORT2012
CHEVROLET CHEVEROLET SS2014 to 2017
CHEVROLET CITY EXPRESS2015, 2016
CHEVROLET COBALT2009, 2010
CHEVROLET COLORADO2009, 2010, 2011, 2012
CHEVROLET COLORADO2015, 2016, 2017
CHEVROLET CORVETTE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET CRUZE2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET EQUINOX2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET EXPRESS2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET HHR2009, 2010, 2011
CHEVROLET IMPALA2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET LOW CAB FORWARD 45002017
CHEVROLET MALIBU2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET N300 MAX2017
CHEVROLET ORLANDO2012, 2013, 2014
CHEVROLET SILVERADO2017
CHEVROLET SILVERADO 15002009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 15002014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET SPARK2013, 2014, 2015
CHEVROLET SPARK EV2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET T SERIES2009
CHEVROLET TAHOE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET TRAILBLAZER2009
CHEVROLET TRAVERSE2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET TRAX2013, 2014, 2015, 2016, 2017
CHEVROLET UPLANDER2009
CHEVROLET VOLT2011, 2012, 2013, 2014, 2015, 2016, 2017
CHEVROLET W-SERIES2009 to 2010
GMC ACADIA2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC C SERIES2009
GMC CANYON2009, 2010, 2011, 2012
GMC CANYON2015, 2016, 2017
GMC ENVOY2009
GMC G VAN BUS2010
GMC SAVANA2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC SIERRA2017
GMC SIERRA 15002014 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
GMC TERRAIN2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC TOPKICK2009 to 2010
GMC W-SERIES2009 to 2010
GMC YUKON2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
GMC YUKON DENALI2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2009, 2010, 2011
GMC YUKON XL2012, 2013, 2014 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2015, 2016, 2017
HUMMER H22009, 2010
HUMMER H32009, 2010
PONTIAC G32009, 2010
PONTIAC G52009, 2010
PONTIAC G62009, 2010
PONTIAC G82009, 2010
PONTIAC MONTANA2009
PONTIAC PURSUIT2009
PONTIAC SOLSTICE2009, 2010
PONTIAC TORRENT2009
PONTIAC VIBE2009, 2010
SAAB 9-32009
SAAB 9-52009, 2010
SAAB 9-7X2009
SATURN ASTRA2009
SATURN AURA2009, 2010
SATURN OUTLOOK2009, 2010
SATURN SKY2009, 2010
SATURN VUE2009, 2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20251442025-03-20. Steering
25V1750002025-03-20. STEERING:ELECTRIC POWER ASSIST SYSTEM
20202912020-06-25. Steering
20190562019-02-08. Steering
19V0860002019-02-07. STEERING:ELECTRIC POWER ASSIST SYSTEM
20184822018-09-07. Steering
18V5860002018-09-07. STEERING:ELECTRIC POWER ASSIST SYSTEM
20184632018-08-30. Steering
20173252017-06-29. Steering
17V4140002017-06-29. STEERING:ELECTRIC POWER ASSIST SYSTEM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0281L2025-06-12. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
13-02-32-001H2025-05-06. Service bulletin. This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
25-NA-0652025-04-24. Service bulletin. This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
16-NA-1092025-02-28. Service bulletin. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
04-06-01-029K2024-12-04. Service bulletin. This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
24-NA-1852024-10-22. Service bulletin. This informational bulletin provides information on Steering Bump or Clunk Noise on Rough Roads or Potholes.
PI0659D2024-04-29. Service bulletin. Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel
PI0659C2024-04-29. Service bulletin. Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel.
PI0659B2024-04-29. Service bulletin. Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel.
PI0659A2024-04-29. Service bulletin. Groan, Squeak or Rubbing Type Noise When Turning Steering Wheel