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Service bulletin 17-NA-025

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10116572
Published by NHTSA2017-08-31
Manufacturer's number17-NA-025
Manufacturer's date2017-01-31
NHTSA componentEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NHTSA's summary

This technical bulletin is providing a procedure to reprogram the HMI module to correct multiple conditions including Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Intermittent Loss of Rear Camera Gridlines, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV, Intermittent Radio/display Resets, Volume Control Inoperative.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
BUICK LACROSSE2016, 2017
BUICK REGAL2016, 2017
CADILLAC ATS2016, 2017
CADILLAC CT62016
CADILLAC CT6 PLUG-IN HYBRID2017 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC CTS2016, 2017
CADILLAC ELR2016, 2017
CADILLAC ESCALADE2016, 2017
CADILLAC ESCALADE ESV2016 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE ESV2017
CADILLAC XT52017
CADILLAC XTS2016, 2017
CHEVROLET CAMARO2016, 2017
CHEVROLET COLORADO2016, 2017
CHEVROLET CORVETTE2016, 2017
CHEVROLET IMPALA2016, 2017
CHEVROLET MALIBU2016, 2017
CHEVROLET SILVERADO2017
CHEVROLET SILVERADO 25002016 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN2016, 2017
CHEVROLET TAHOE2016, 2017
CHEVROLET VOLT2016, 2017
GMC ACADIA2017
GMC CANYON2016, 2017
GMC SIERRA2017
GMC SIERRA 25002016 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2016 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON2016, 2017
GMC YUKON XL2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
21V4960002021-07-01. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
20155752015-11-30. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
PIC65412024-04-15. Service bulletin. This Preliminary information communicates to the technicians some additional diagnostic tips if they encounter a condition of a dead battery/parasitic drain.
PIT5448J2024-04-15. Service bulletin. This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-2162024-04-05. Service bulletin. This service bulletin provides repair information to correct a customer concern of the convertible top back glass separating from top cover material.
PIT5401E2024-04-01. Service bulletin. Radio Inoperative with No Communication and DTC U0184
PIT5387B2024-04-01. Service bulletin. Radio HVAC IPC Blank Out When Operating A Snow Plow.
PIT5378C2024-04-01. Service bulletin. Radio Display May Momentarily Flicker When Vehicle Is First Started.
PIT5370C2024-04-01. Service bulletin. Unable to Insert Or Eject Discs.