Service bulletin 20357773
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10115859 |
| Published by NHTSA | 2017-08-25 |
| Manufacturer's number | 20357773 |
| Manufacturer's date | 2017-07-12 |
| NHTSA component | STRUCTURE:BODY:DOOR |
NHTSA's summary
Mulsanne Exterior Door Handles
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Body and frame
| BENTLEY MULSANNE | 2011, 2012, 2013 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2075786/3 | 2026-07-29. Service bulletin. Airbag, fire, accident (safety-related enquiry - reporting forms) There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year. |
|---|---|
| 2075786/2 | 2025-10-30. Service bulletin. Airbag, fire, accident (safety-related enquiry - reporting forms). There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year. |
| 2069806/7 | 2025-10-07. Service bulletin. HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines |
| 2075786/1 | 2025-06-06. Service bulletin. Airbag, fire, accident (safety-related enquiry - reporting forms). There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models - every model year. |
| 2056407/6 | 2025-03-08. Service bulletin. Running gear - Noise identification. Customer statement: Noise complaint from the suspension and/or steering. |
| 2069806/4 | 2023-10-06. Service bulletin. HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Condition HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin. - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs particularly TPI 2062622/- - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident. |
| 2056582/4 | 2021-10-06. Service bulletin. Interior trim - Creak and rattle - Noise identification Customer statement: Noise complaint from the interior Workshop findings: The noise can be reproduced and clearly assigned to the interior Prior to starting the instructions within this TPI, the Retailer must check and confirm the vehicle is in standard factory condition and has not had any non-approved aftermarket modifications conducted Should any aftermarket modifications be found, the Retailer must make Product Support aware by raising a DISS query to report the details of the modification, you must then await feedback from Product Support before conducting any further work |
| 2056582/3 | 2020-08-05. Service bulletin. Interior trim - Creak and rattle - Noise identification. Customer statement / workshop findings: Noise complaint from the interior Workshop findings: The noise can be reproduced and clearly assigned to the interior Prior to starting the instructions within this TPI, the Retailer must check and confirm the vehicle is in standard factory condition and has not had any non-approved aftermarket modifications conducted Should any aftermarket modifications be found, the Retailer must make Product Support aware by raising a DISS query to report the details of the modification, you must then await feedback from Product Support before conducting any further work |
| 2033282/2 | 2020-01-17. Service bulletin. Mulsanne exterior door mirror software update (SC13/03) Technical background: Bentley Motors has devised a Software Version Management (SVM) update which eliminates the possibility of a customer experiencing issues relating to the exterior door mirror power fold/unfold operation. The containment measure within the SVM update reduces mirror motor cut off time which prevents the door mirrors sticking and jolting sporadically during the power fold/unfold operation. The SVM update also prevents the possibility of a separate mirror related issue from occurring, the issue concerned can occur when the Fold mirrors function is selected to be On within the MMI as shown in Figure 1. Selecting this function allows the mirrors to be power folded when the vehicle is locked. Remedy: This Campaign must be carried out on all Mulsanne cars within the affected VIN range to ensure the cars prior to the VIN cut off are all at the same software level |
| 2042177/1 | 2020-01-17. Service bulletin. Mulsanne Radiator Grille Finisher Adrift Customer statement / workshop findings: The Radiator Grille Finisher has partially separated from the Radiator Shell Assembly. Technical background: The adhesive attaching the Radiator Grille Finisher to the Mounting Blocks, mayin some instances fail, causing the Radiator Grille Finisher to become detached at one or more mounting locations. |